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Regal Chevrolet - Service Center

Lakeland, FL

4.3
809 Reviews

809 Reviews of Regal Chevrolet - Service Center

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November 09, 2020

The consultant did an excellent job.The person or The consultant did an excellent job. The person or persons involved with changing the compressor did a good job. I am concerned that they didn’t w More

by WILLIERDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

We apologize for the inconvenience of not wiping the fingerprints, If you contact your service advisor they should be able to assist you with the scratch.

Nov 19, 2020 -

WILLIERDAVID responded

Sir: I will do so by contacting the consultant. Thank you for your time! Thank you! Respectfully David Willier

November 08, 2020

Jarrett thanks for all your help you were awesome very professional and courteous God bless you PS the courtesy driver was very professional and a very good driver and thank you to the technicians who sol More

by JAG50BOGOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thank you, our team was happy to help get you back on the road again!

November 07, 2020

Car was at the service dept. to check out the cause of a check engine light. Vehicle was taken promptly and within one hour the problem was determined and repair was begun. All work was completed within 3hr More

by GRANKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

That's what we are here for, fixing cars and making people happy :)

November 06, 2020

The car was running poorly we also received a recall for the Chevy Cruz. They contacted us after evaluating the car, we had them fix the parts that were needed also fixed the parts for the recall. We have More

by pookygirl43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Nov 19, 2020 -

Regal Chevrolet responded

Glad to hear it!

November 06, 2020

Great service. Lisa and Marissa were great. Marissa is always awesome every time I’ve been there. They were able work with my time due to me needing to leave at a certain time from Lakeland to pick up my More

by SSTEV20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa, Lisa Guthrie
Nov 19, 2020 -

Regal Chevrolet responded

So glad we were able to help

November 06, 2020

My Service Advisor Chris was so awesome and helpful!! I so appreciate the help!! I always feel so well treated at this dealership. Thank you so much!! More

by coyledawn260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Nov 19, 2020 -

Regal Chevrolet responded

Thank you-- that's how it should be

November 05, 2020

Jarrett, as always, was on top of it. He knows my truck, and is top shelf in customer service. Your service is why I come back. More

by COMMERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thank you

November 05, 2020

Lisa is wonderful and great to work with when getting my vehicle serviced. The willingness to help is surpassed by no other dealership i have ever used before. More

by Ajebengsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Nov 19, 2020 -

Regal Chevrolet responded

Such high honors, thank you!

November 04, 2020

Jarrett reviewed my file and took care of my tire issue. The employees in the service department were friendly and helpful. The courtesy van was appreciated and the driver was pleasant. More

by PENNIE.GREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thanks Pennie, glad we were able to help you get back on the road

November 03, 2020

Great customer service! Would definitely go back again. Jarrett was super helpful and took his time to explain everything. No long waiting times like other places. More

by Contreras.eli7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 03, 2020 -

Regal Chevrolet responded

Thank you, see you next time!

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