Regal Chevrolet - Service Center

Jarrod was up front with details and kept me informed about what was going on with my car. Offered a loaner car, when it became available, but I had lost my license and couldn't get it. about what was going on with my car. Offered a loaner car, when it became available, but I had lost my license and couldn't get it. More

Disappointed. Spent $900 for general maintenance. When I left car, it was working great. When I drove home, car stalled at light, idling was off, and tire was at 25 so low tire pressure was on. Not happy. B left car, it was working great. When I drove home, car stalled at light, idling was off, and tire was at 25 so low tire pressure was on. Not happy. Bringing back to get it fixed or money back. More

I trust Lisa Guthrie with my truck. She treats your vehicle as if it were her own. Lisa is always friendly and communicates very well! vehicle as if it were her own. Lisa is always friendly and communicates very well! More

The service was a expected. There were no problems with anything. I will return if I have any other needs for service for my vehicle. anything. I will return if I have any other needs for service for my vehicle. More

Stephen was very helpful and knowledgeable with my service. He kept me updated and informed on the service of my truck. His helpfulness was appreciated! service. He kept me updated and informed on the service of my truck. His helpfulness was appreciated! More

I didn't need any major mechanical or cosmetic work done on my vehicle--just a brake light that had been shattered somehow, but they fixed by bumper, which was loose, free of charge. the staff was very help on my vehicle--just a brake light that had been shattered somehow, but they fixed by bumper, which was loose, free of charge. the staff was very helpful and knowledgeable. More

Jarrett was extremely helpful. The waiting time was very reasonable. Jarrett helped me with a lot of available options for my van that I did not know. reasonable. Jarrett helped me with a lot of available options for my van that I did not know. More

Customer service was great I feel like they bent over backwards in trying to help me Took less time to fix than what was thought it would take backwards in trying to help me Took less time to fix than what was thought it would take More

It was a pleasure working with Steven in service. He was very nice and kept me informed without me having to call to find anything out. The work was done in a quick amount of time and I had my vehicle back very nice and kept me informed without me having to call to find anything out. The work was done in a quick amount of time and I had my vehicle back the next day. I just recently had to deal with another dealership that was absolutely horrible. I know to go no where else but Regal Chevrolet from now on. Thank you so much. More

I gave 3 stars because Chris in service was good but VERY disappointed in the courtesy shuttle. Had to wait 45 minutes because shuttle went 20 miles away. I was late to where I was going and had to get an Ub disappointed in the courtesy shuttle. Had to wait 45 minutes because shuttle went 20 miles away. I was late to where I was going and had to get an Uber. No communication with the driver with an ETA when I needed to be picked up. Waited almost an hour. This was my first time at the dealer. The service department didn't do anything to try to make me happy. Nothing. Just "I'm sorry." Could have given me a car wash.....something. nope. Nothing. I even told them I forgot my coupon at home. They could have honored it anyway. Nope..... More