Back

Regal Chevrolet - Service Center

Lakeland, FL

4.4
829 Reviews

829 Reviews of Regal Chevrolet - Service Center

Sort by
October 28, 2020

Jarrod was up front with details and kept me informed about what was going on with my car. Offered a loaner car, when it became available, but I had lost my license and couldn't get it. More

by GAYLA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 03, 2020 -

Regal Chevrolet responded

Yikes, hope you found your license!

October 28, 2020

I trust Lisa Guthrie with my truck. She treats your vehicle as if it were her own. Lisa is always friendly and communicates very well! More

by HOLDANH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 28, 2020

Disappointed. Spent $900 for general maintenance. When I left car, it was working great. When I drove home, car stalled at light, idling was off, and tire was at 25 so low tire pressure was on. Not happy. B More

by FKEAGS
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Schrom
Nov 02, 2020 -

Regal Chevrolet responded

We apologize for any inconvenience, if you would please respond back with your name and telephone number so we can access your records. Thank you, Alaina Southern Customer Service Manager Regal Lakeland

October 27, 2020

The service was a expected. There were no problems with anything. I will return if I have any other needs for service for my vehicle. More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 26, 2020

Stephen was very helpful and knowledgeable with my service. He kept me updated and informed on the service of my truck. His helpfulness was appreciated! More

by MEMILIANTSEV50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Oct 27, 2020 -

Regal Chevrolet responded

Thank you!

October 23, 2020

I didn't need any major mechanical or cosmetic work done on my vehicle--just a brake light that had been shattered somehow, but they fixed by bumper, which was loose, free of charge. the staff was very help More

by joela.nelson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Oct 27, 2020 -

Regal Chevrolet responded

Thanks Joela, Hopefully no more mysterious brake light issues in your future :)

October 23, 2020

Customer service was great I feel like they bent over backwards in trying to help me Took less time to fix than what was thought it would take More

by Dprim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Oct 27, 2020 -

Regal Chevrolet responded

Always nice when things are ahead of schedule! Thanks for choosing Regal

October 23, 2020

Jarrett was extremely helpful. The waiting time was very reasonable. Jarrett helped me with a lot of available options for my van that I did not know. More

by jamal5562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Oct 27, 2020 -

Regal Chevrolet responded

Thank you for choosing Regal!

October 22, 2020

It was a pleasure working with Steven in service. He was very nice and kept me informed without me having to call to find anything out. The work was done in a quick amount of time and I had my vehicle back More

by JESSNDREW620
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Oct 23, 2020 -

Regal Chevrolet responded

Thank you for choosing Regal, we look forward to continuing to service your vehicle!

October 21, 2020

Jessica, the person I dealt with in service is friendly, professional, considerate and very customer oriented. She does a fantastic job. Jessica is outstanding. I really appreciate Regal Chevrolet's opti More

by BERTHAROWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Oct 23, 2020 -

Regal Chevrolet responded

Thank you, We do require our staff to wear face mask and will be sure to do a better job of enforcing!

...
46
...