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Regal Chevrolet - Service Center

Lakeland, FL

4.4
829 Reviews

829 Reviews of Regal Chevrolet - Service Center

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October 02, 2020

I have never heard so Many Lies in my Life You Had my I have never heard so Many Lies in my Life You Had my truck for what was supposed to be two days and kept it or four days to do 1 HOUR of wok tHEY W More

by rhuyck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
Oct 08, 2020 -

Regal Chevrolet responded

Ron, Thank you for your feedback, unfortunately installing accessories isn't always as quick as one would think. We have tried our best to accommodate your request for after market parts to insure your happiness. Please contact Pete to discuss more options.

October 01, 2020

Jarret was amazing and super helpful! My car was handled with pristine and delivered back with all issues corrected. Every issues always fixed when needed. More

by MICHELLE.HARD86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Oct 27, 2020 -

Regal Chevrolet responded

Thanks Michelle

October 01, 2020

We've been having all our automotive service needs done by Regal Chevrolet for many years. The service mechanics always provide top-of-the-line service. Additionally, Lisa Guthrie is an exceptional servic More

by CSCHAFFER321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Oct 27, 2020 -

Regal Chevrolet responded

Thank you for choosing Regal & we could not agree more about Lisa and that asset that she is to the company!

October 01, 2020

Jessica was great! She answered every question without any hesitation. She took her time to assist with me. I was given her undivided attentions. Whatever she did not know, she found out. More

by renee.douglas37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Oct 13, 2020 -

Regal Chevrolet responded

Glad to hear it, Thank you Renee!

October 01, 2020

I get great customer service every time. Jarrett is always courteous and professional. I know that my truck is well taken care of. Thank you More

by bondsgeorge937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Oct 27, 2020 -

Regal Chevrolet responded

Thank you for choosing Regal!

September 30, 2020

Jarrett was very helpful and kept me up to date as to the progreesion of my service. He was very friendly and helped with my OnStar service. More

by HGSCRAPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Oct 13, 2020 -

Regal Chevrolet responded

that's awesome, thanks for the feedback!

September 30, 2020

Stephen, was very professional and made sure my vehicle needs were met! He notified me to follow up with me about the status of my vehicle every chance he got! He’s awesome! More

by SOMONIQUEWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Oct 13, 2020 -

Regal Chevrolet responded

Thank you, we think he is pretty awesome too!

September 30, 2020

Every time I bring my vehicle to Regal I am treated like a member of the family. This time it was Dee at The Body Shop and Jarrett at the service department. Dee oversaw the total job from estimate to exe More

by dnoelg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Giannola, Jarrett Schrom
Oct 13, 2020 -

Regal Chevrolet responded

Thank you, we are happy to hear you are safe & back on the road again!

Oct 13, 2020 -

dnoelg responded

Back on the road because Regal is always looking out for their customers. Jarrett and Dee are fine examples of that.

September 29, 2020

I made an appt for 10:30 and didn’t leave until 1:30. I sat sitting around and know one came to inform me about my truck. More

by M_DONN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Schrom
September 29, 2020

Always responsive, friendly, up front, efficient and able to resolve my issues. The waiting room was very nice and I always get awesome service. Today was no exception. More

by hijeanosani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Oct 13, 2020 -

Regal Chevrolet responded

awesome, thank you!

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