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Regal Chevrolet - Service Center

Lakeland, FL

4.3
814 Reviews

814 Reviews of Regal Chevrolet - Service Center

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April 28, 2020

My overall experience was great. Customer service was beyond average. Jarrett did acknowledge me about upcoming factory maintenance services. The service I came in for was done within a timely manner. More

by AMOMENT84
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
April 28, 2020

Always delivers the best service when I need my Cruz whipped into shape. Fantastic customer service, never waiting for long, and my car runs beautifully after each service. More

by v.luxeandlavish
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez, Kevin Colley
April 28, 2020

Everyone seemed really courteous, and the service department was very reasonable and even gave me a ride to/from work. I don’t think I got the machine outside wash, but it could’ve been because of w More

by whizboshark
Recommend Dealer
Yes
Employees Worked With
The courtesy driver was awesome as well!, Lisa Guthrie
April 27, 2020

Great customer service and very reasonable price . On time . Jessica was very knowledgeable and helpful. I recommend my friends to use Regal Chevorlet any time. More

by AZT2
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
April 27, 2020

Jarret is an awesome service writer. He was prompt on some questions that came up during the repair and we resolved it quickly. Tatiana is very courteous and attentive to the needs of the customer. Great More

by RJCHAP2016
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
April 26, 2020

I took the car in to see if something is wrong with the axel, but instead yhe transmission was done and I still have a problem with my axel. Very dissapointed More

by MAYRAHASTY67
Recommend Dealer
No
Employees Worked With
Brian Fisher
Apr 27, 2020 -

Regal Chevrolet responded

The service that would fix your axel problem was declined by you because it was not covered under you extended warranty that you purchased elsewhere. We recommended the left front hub bearing be replace, if you are still interested we would love to assist you!

April 25, 2020

Jessica did an excellent job and is very knowledgeable about my service, she have an excellent customer service an make my visit very convenient and enjoyable More

by JOSEFINA.COLE
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
April 25, 2020

service 1) Tried to charge me over $1,200 for a brake job that was not needed. Had brakes checked by an authorized inspection service and was told brakes were More

by SGIBSON40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Technician Ken in service, Jessica Torres
April 25, 2020

We use Regal for of our service needs. Lisa Guthrie is always so kind and gracious. She provides excellent customer service. She is the best. More

by FOURBACONS0
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
April 24, 2020

Always a good experience ! Angelo took great care of me, my vehicle and kept me informed . Why do I get extended warranty calls after services??? More

by THEJOLLYJOHNSONS
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
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