Regal Chevrolet - Service Center

Lying, poor quality Lied about pressure washing vehicle, lied about price increase for oversize tire rotation, blew paint chip off of hood while pressure washing during a Lied about pressure washing vehicle, lied about price increase for oversize tire rotation, blew paint chip off of hood while pressure washing during a detail, had hood painted twice by offsite vendor against my recommendation. Had multiple chances to make the entire situation right, still did a horrible job on the detail (but did refund the $150.00) and the hood is still bad quality. I plan to now spend my own money and get it fixed correctly. First and last time using this dealer. More

Jarrett service department Very helpful, went above and beyond his call of duty. Very professional employee, actually cares about the customer, great asset to the Chevrolet Very helpful, went above and beyond his call of duty. Very professional employee, actually cares about the customer, great asset to the Chevrolet team. Really made this event a smooth experience. More

Recall work Jarett took care of me and very friendly personable guy. He go me in and out in a very timely manner. I will only be working with him in the future se Jarett took care of me and very friendly personable guy. He go me in and out in a very timely manner. I will only be working with him in the future service work I need done. More

Very friendly courteous. Comfortable waiting room Friendly courteous staff. Comfortable waiting room. Service was done promptly . The washing of the vehicle was nice and a great gesture to make us fe Friendly courteous staff. Comfortable waiting room. Service was done promptly . The washing of the vehicle was nice and a great gesture to make us feel comfortable. More

Warranty repair Very good and professional service. Was informed on the process. Informed on the steps that I needed too know. How long they would keep my car. Very good and professional service. Was informed on the process. Informed on the steps that I needed too know. How long they would keep my car. More

annoying first guy finds me in computer and says he updates new car info. wants to know what maintenance plan i have. he gives me a hard time about it. i tell first guy finds me in computer and says he updates new car info. wants to know what maintenance plan i have. he gives me a hard time about it. i tell him i will bring docs when i come in. come back. avoid first guy. second guy can’t seem to find me in computer and when it comes to maintenance plan he can look it up. so i don’t need docs. what seems to be the problem there ? i guess part of the problem is that i purchased from other dealer. first guy told me not all dealers accept all maintenance plans. that’s why he had to have docs More

The best in the business Excellent customer service as always, top professional technicians doing first class work which makes me feel good knowing that I have no worries abou Excellent customer service as always, top professional technicians doing first class work which makes me feel good knowing that I have no worries about my vehicle More

New truck, oil leak, problem fixed. I recently purchased a brand new 2019 Chevrolet 2500 from Regal Chevrolet. I have had the vehicle for four months. I noticed after a recent oil change I recently purchased a brand new 2019 Chevrolet 2500 from Regal Chevrolet. I have had the vehicle for four months. I noticed after a recent oil change that the vehicle was leaking oil noticably on my driveway. I called and spoke with Lisa in the service department and scheduled an appointment. Although I was upset that a brand new truck had an oil leak, they brought it in, gave me a truck to drive in the meantime and fixed the problem. Very happy with the professionalism and courteous treatment I received from Lisa and the staff in service there. They made me happy with my purchase again. Thank you Regal. More