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Regal Honda

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
3,991 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 3,991 reviews

October 17, 2021

Fast, efficient and professional. Would recommend this dealership for service. Thank you for being professional. More

by sandranewberry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2021 -

Regal Honda responded

Thank you Sandra! We appreciate your business and look forward to working with you again on any future service needs that your vehicle may have.

October 16, 2021

Fantastic dealership to work with. The staff was very Fantastic dealership to work with. The staff was very professional. They helped me find the absolute perfect vehicle for me. The ENTIRE staff were More

by Cricket6564
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Cruz (sales)
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Oct 19, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

October 16, 2021

I went for an oil change yesterday, and it was the I went for an oil change yesterday, and it was the best and fastest service. More

by rcarballo2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
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Oct 19, 2021 -

Regal Honda responded

We love hearing from our satisfied customers and we look forward to working with you again on any future service/maintenance needs that your vehicle may have!

October 15, 2021

Very responsive and thorough, I have to wait and they always get the job done quicker than I expected. More

by rse57
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
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Oct 19, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service/maintenance needs!

October 14, 2021

The service guy Levi was really nice, his atention with the clients its really good More

by moises1971pr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
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Oct 14, 2021 -

Regal Honda responded

Thank you Moises!

October 14, 2021

I brought my original line in for service after I bought it at another dealership. The other dealership never helped out with defects that I found after I bought it and all I've had was great service out of More

by JIM1064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Regal Honda responded

We are so glad that we were able to step in and get your concerns taken care of :)

October 14, 2021

Very Disappointed with Hinda Regal service, The Nate Rey was changed and the real problem was the alternator, my husband told them the battery died, because we thought That was the problem. We are mecánics, More

by LAVERDE0909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Regal Honda responded

Thank you for taking the time to leave us feedback. We have accessed your records and what services were performed on your vehicle. Your battery failed the load test and was replaced. The vehicle then performed as designed, so no further diagnosis was needed. Rob said that he spoke with you when you called back in with the additional concerns and he requested that you bring the vehicle back in so that they could determine what needed to be done. We can only repair when the vehicle is actively demonstrating failure or there is a visual part breakdown. Diagnosis and repairs are always made according to Honda's guidelines. We apologize for any frustration that you have experienced, but are glad that your vehicle is now repaired and performing to your satisfaction.

October 14, 2021

Great experience from time we met with Austin , test drive the car and discussed a purchase Eric was great on the back office work. You definitely have new fans. Based on our experience! More

by harda27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen
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Oct 14, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

October 13, 2021

Chayton and Pedro took good care of me. Got what I needed with good communication and speed. More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
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Oct 13, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

October 13, 2021

I enjoyed friendly people and good service. Employees were masked and attentive. Customer lounge was clean. More

by Caleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
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Oct 13, 2021 -

Regal Honda responded

Thank you Caleb!

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