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Regal Honda

Lakeland, FL

4.5
4,064 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,064 reviews

January 22, 2021

Great service great staff. Everything I expected from dealership and more. Hope they keep up the great work Excellent tried yo solve all my issues More

by DOELMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammie B
Jan 26, 2021 -

Regal Honda responded

Thank you!

January 22, 2021

Kyle Cook helped me renew my warranty on ECOBLOCK for an additional 5 years. As always he is well informed and made the renewal process easy. More

by GRAMMYSMITH2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 26, 2021 -

Regal Honda responded

Thank you! We agree Kyle has a wealth of knowledge to help out his customers!

January 22, 2021

Kyle Cook has been helping us for years, and his customer service skills are exceptional and he tells us the truth so we trust him. More

by ROBSNSPOLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 26, 2021 -

Regal Honda responded

Thank you Rob! We agree that Kyle does a fantastic job taking care of his customers!

January 22, 2021

Needed more direction to shuttle waiting area. I waited 1 1/2 hours in the “main” waiting area instead of the 4 chair “bus” area. More

by Cheryl_sutherland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Jan 26, 2021 -

Regal Honda responded

We apologize for any frustration that you experienced and we will address immediately! Thank you for bringing it to our attention!

January 22, 2021

Rob was outstanding when I called when my car unexpectedly would not start and gave me accurate warranty information. I arrived at 1:00 and was on my way by 1:30. What a relief! More

by Jkpay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Regal Honda responded

We are so glad that Rob was able to help you out and get you back on the road so quickly!

January 22, 2021

Always perfect and friendly, never have any problems. Took me home to wait for repairs and then picked me when they were done. They are always ready to make things right. More

by john.hillery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown, Angelo Mendez
Jan 26, 2021 -

Regal Honda responded

Thank you John! We look forward to working with you again on any future service/sales needs that you may have!

January 22, 2021

Clayton was one of the nicest salesman I’ve had the pleasure working with when buying a car.I wouldn’t want anyone but him he was so helpful in many ways. Took time to show me things in car. Not in a More

by Gail Lovering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman, Clayton Fisher
Jan 26, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

January 21, 2021

The reason for the 3 star review is because I had to get my auto insurance adjuster involved to assess the wire damage to the rear view camera. I was not given complete information to make a repair decision More

by SUSANB210
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
January 21, 2021

Kyle cook was greAt. He is a great professional. He get everything done is record time and was great at telling me what he did. More

by STEVEM727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 26, 2021 -

Regal Honda responded

Thank you Steve!

January 21, 2021

Service advisers are supposed to advise customers. They know car repairs more than customers. When customer comes to door with a check engine light on, the first response should be to find out about cause More

by MPETE1155
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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