
Regal Honda
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Poor business practices! Poor business practices by the finance manager Jim. The night we signed the papers for a used Honda CR-V, he rushed through and didn't review any of Poor business practices by the finance manager Jim. The night we signed the papers for a used Honda CR-V, he rushed through and didn't review any of the paperwork. Since we are trusting people, we believed he gave us the deal of 60 months/$340 per month that was verbally agreed to with the salesman. After all signatures were complete, he said he couldn't give us copies until the next night when we picked up the car. Ok, we are again trusting his word. Next night, he comes out of his office and says he doesn't have time but that he will mail them to us right away. 7 days later, we still don't have paperwork so we contact him and he again said he will mail. 10 days later we finally find out that he didn't mail anything but we could pick them up. Upon review, the deal wasn't even close to the verbal deal and much higher on both months and $$$. He lied again, saying he couldn't do anything until accounting was in the office weekdays. 1 weekday later and still no answer so we call to return the vehicle since we are VERY unhappy with the business dealings. Now we are told we can't return it but they can give us a refund on some of the extra items he tacked on. So, if you are contemplating anything with the finance department, watch yourself and everything they tell you. BEWARE! Don't trust them with their word. Their words are not worth ANYTHING! More
Take your time or you may get taken All went well until I hit the finance person. The deal changed drastically between the sales person and the finance guy. He did not listen to my requ All went well until I hit the finance person. The deal changed drastically between the sales person and the finance guy. He did not listen to my requests and statements about the desired monthly payment, yet made me think he was doing what I was asking for. He imposed an unnecessary warranty and convinced me to put down an extra $2,000 on a credit card--then folded things into the loan that I wanted treated as a separate sale to keep the loan amount lower. He was new and awful with the computer--it was a nightmare. The accessories salesperson was TERRIBLE--no pictures or demos--just a printed list--and my requests were noted incorrectly. The dealership made the accessories right in the end, but the deal isn't what I expected. KNOW THIS: In Florida there is no right to rescind a contract--no grace period. If I were doing it over, I'd take the unsigned papers home to review and tell them I'll be back the next day. Now I'm stuck with a contract that morphed in favor of the finance guy's whims. Fortunately I love the vehicle, but don't make the mistake I did. TAKE YOUR TIME AND REVIEW EVERYTHING BEFORE YOU SIGN. More
Downsize car I wanted to downsize and have some savings as well. Thanks to Mr. Huggins that worked out the deal I was looking for. Thank you 😊 I wanted to downsize and have some savings as well. Thanks to Mr. Huggins that worked out the deal I was looking for. Thank you 😊 More
Excellent My experience was a fantastic one. My sales advisor was awesome. Ken and Jt were as well. My car buying experience was a memorable one. My experience was a fantastic one. My sales advisor was awesome. Ken and Jt were as well. My car buying experience was a memorable one. More
Great Experience at Regal Honda We had a favorable experience at Regal Honda this past weekend. Michael Greenhow was knowledgeable, helpful, and kind. All of the staff were attenti We had a favorable experience at Regal Honda this past weekend. Michael Greenhow was knowledgeable, helpful, and kind. All of the staff were attentive and courteous. Besides the fact that we love our new CR-V, we would highly recommend Regal Honda for a new car! More
Great dealership, friendly sales team Great dealership and friendly sales team. Very helpful and informative and showed us all the features of the car we wanted, that we may have missed. W Great dealership and friendly sales team. Very helpful and informative and showed us all the features of the car we wanted, that we may have missed. We ended up with a great deal and the car we wanted! More
Derek was super helpful I went to Regal because my old car had too many miles on it. Derek had me in a new car in less than 2 hours. He was knowledgeable and able to guide me I went to Regal because my old car had too many miles on it. Derek had me in a new car in less than 2 hours. He was knowledgeable and able to guide me through the process with ease. I'd absolutely recommend to anyone!! More
Looking for a new vehicle My salesperson was Johann Inniss. He was amazing. He was very patient, and listened to all of my concerns about payments. He was able to get me a grea My salesperson was Johann Inniss. He was amazing. He was very patient, and listened to all of my concerns about payments. He was able to get me a great deal. He also worked extremely hard to get me a cd player included, because we realized that it wasn't. He was great. I would recommend to anyone, to look him up. He was simply, the best!!! More
Friendly and accommodating I had a great experience purchasing my new vehicle from Jordan Adams. Adam Hernadez was friendly and patiently explained everything. They both worked I had a great experience purchasing my new vehicle from Jordan Adams. Adam Hernadez was friendly and patiently explained everything. They both worked on getting exactly what I wanted for the budget I wanted. I would recommend them both. More
New suv. Sales Cody was very nice n helpful Sales person Cody was very vey good would buy again from him. Bought a Acadia limited. Will return to dealership for more detailed on SUV Sales person Cody was very vey good would buy again from him. Bought a Acadia limited. Will return to dealership for more detailed on SUV More