Regal Honda

Excellent customer service Due to a recent car accident, I found myself car shopping. While I was familiar with the brand, I had done little to no research given my situation. Due to a recent car accident, I found myself car shopping. While I was familiar with the brand, I had done little to no research given my situation. My experience at Honda was extremely positive. My sales specialist, Michael Greenhowsenior, was extremely PATIENT and informative. He gave me the room I needed to think and did not push me into making a quick decision. I test drove a few vehicles and and decided on the Honda Civic EX. The hardest part of my visit was not the negotiation but rather deciding on a color. While other dealerships are eager to make a sale, Honda and Michael aim for customer satisfaction. I highly recommend Regal Honda and Michael! More

Awesome They were awesome, I honestly didn’t expect to drivr off the car lot the same day but they worked with me. I would most definitely recommend everyone They were awesome, I honestly didn’t expect to drivr off the car lot the same day but they worked with me. I would most definitely recommend everyone to go there! More

Prompt and outstanding service! Absolutely loved my experience here! They took such great care, went above and beyond. Shout out to Sean Brady who made my deal happen and carried me Absolutely loved my experience here! They took such great care, went above and beyond. Shout out to Sean Brady who made my deal happen and carried me through the very end to make sure I am happy with everything. More

Best experience I’ve ever had! Words can not fully describe how amazing my experience is at regal. My first experience was in the service department 2 years ago with my used GMC, Words can not fully describe how amazing my experience is at regal. My first experience was in the service department 2 years ago with my used GMC, they always make sure I leave there happy with my service. Mike took care of me the moment I walked through those doors with a great personality and positive attitude. Although I was struggling with my color choice (Sounds silly, I know) Mike was very patient with me, needless to say I am very very impressed. I was in and out of there in just a few hours with the car of my dreams!! In addition to Mike I would like to thank Kyle in the service department for all he has done for me and JT in finance for helping finalize everything. Each and everyone of you make my experience great at regal! Thank You! -M.Welch **There is one thing I would suggest to anyone reading this, If you know what you want and are ready to purchase.. call ahead and make an appointment!!!** More

It was worth the 60 mile drive. Earlier this week I purchased a new Honda, and it was an interesting experience for me, sitting on the other side of the desk. Here's why. Prior to r Earlier this week I purchased a new Honda, and it was an interesting experience for me, sitting on the other side of the desk. Here's why. Prior to retiring, I spent 35 years in the retail car business. I was a service adviser, a service manager, a sales consultant, a sales manager, and had just about every other job at a dealership except working in the collision center. Because I was a manager, I had company vehicles, so I hadn't purchased a car for years, So, 7 years later, retired and now living in Florida, not knowing anyone, it was time for a new car. Thanks to the Internet, car prices are fairly transparent. Anyone with some rudimentary research skills can quickly determine how much a dealer paid for a vehicle and about how much that vehicle should sell for. The approximate value of a trade-in can be determined in a similar manner. Thanks to websites like "Autotrader.Com" and "Cars. Com" I knew which dealers in the area had the model I wanted, with the equipment I wanted, in the color I wanted. I knew how much the car should sell for, I knew approximately what my trade-in was worth, and I knew about how much profit I thought the dealer should make, so I emailed the dealers that had what I wanted, and told them, politely, what I'd pay, including everything. The dealers that attempted to xxxxxxxx me were deleted ("My used car manager is looking for cars like yours!!!!") The dealers that told me "Call us!" were deleted because I didn't want to talk to someone on the phone, I wanted something in writing, because a business agreement in writing leaves no room for misunderstanding. Regal Honda, and sales consultant Andre Betances did exactly what I wanted. Andre found the car I wanted, communicated my offer to his manager, who accepted my offer, (assuming my trade-in was as I'd described it) I arrived at the dealership and there were no surprises, which, honestly WAS a surprise, because over 35 years in the car business I'd seen 'em all. ("Oh, the price we quoted you didn't include the undercoating and the fabric treatment"). So, the best surprise was no surprise. Again, our sales consultant, Andre Betances, was awesome. The only reason I didn't give the store a superior rating was what I perceived to be a lack of friendliness in the sales department (except for Andre, of course) I was at the dealer for about 2 hours, there were dealership employees all over, and NONE of them smiled or said "hello", mostly because they had their heads in their phones. The sales manager didn't come out of his/her office to say "Hi, and thanks for your purchase", In fact, the friendliest person on the sales floor (except for Andre) wasn't even in sales, she was the cashier! More

Nice new car buying experience! We worked with David Schultz for our new car. He has helped us to enjoy a hazzle free, wonderful buying experience. He is very customer orinted profes We worked with David Schultz for our new car. He has helped us to enjoy a hazzle free, wonderful buying experience. He is very customer orinted professional with a great attitude to help his customers. Nice dealership and i would recommend any one to go here! More

Great experience Really happy with my experience working with Gabe, Douglas and Shane on my used car purchase. I’m new to the area and haven’t bought a car in a while Really happy with my experience working with Gabe, Douglas and Shane on my used car purchase. I’m new to the area and haven’t bought a car in a while so I’m glad to have worked with professionals that listened to what I wanted. More

As always, great service This is our 5th vehicle from this dealership. Anytime I try out other dealerships I end up walking away with a bad experience. I always end up back This is our 5th vehicle from this dealership. Anytime I try out other dealerships I end up walking away with a bad experience. I always end up back at Regal and get a fair price with great service and none or the sales pressure. This is our 3rd vehicle from Mike and we will definitely be back to him for more in the future. More

Unethical and Deceptive Sales Practices Buyer beware! This dealer knowingly engages in deceptive sales. Only wish I would have encountered earlier to help fellow consumers avoid harm. Unf Buyer beware! This dealer knowingly engages in deceptive sales. Only wish I would have encountered earlier to help fellow consumers avoid harm. Unfortunate for Honda. More

The worst experience ever This manager is the most unprofessional and unhonest person. They will add in charges that you don’t know about and bully you to believe you are getti This manager is the most unprofessional and unhonest person. They will add in charges that you don’t know about and bully you to believe you are getting a good deal. Would advise for everyone to read everything before your signing. More