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Regal Honda
Lakeland, FL
3,993 Reviews
We have been family owned & operated since 1976- 43 Years & counting!
We pride ourselves in delivering a different experience, you will be treated like family!
The Regal Benefits:
1. Two shuttle vans for transportation.
2. 24hour Roadside assistance.
3. Window tinting & accessory installation on site.
4. Courtesy car wash & vacuum with service
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,993 reviews
November 17, 2016
Top notch dealership Very knowledgeable and friendly staff I was just looking and didn't feel pressured. I looked at several different types of vehicles and was pleased wi Very knowledgeable and friendly staff I was just looking and didn't feel pressured. I looked at several different types of vehicles and was pleased with the available options. More
by Bang bang 206
Employees Worked With
Jason Pangle
November 15, 2016
Great detailing! I had my car detailed and was very pleased when I got it back! It looked brand new, inside & out! Would take it to Regal again! I had my car detailed and was very pleased when I got it back! It looked brand new, inside & out! Would take it to Regal again! More
by Cassie
Employees Worked With
Cassie Butcher
November 11, 2016
Great experience Darrel Montgomery was the Perfect Sales Person. No pressure. They got what I wanted 4 a good price. Bought it. Will be back to buy from Darrel and R Darrel Montgomery was the Perfect Sales Person. No pressure. They got what I wanted 4 a good price. Bought it. Will be back to buy from Darrel and Regal again. More
by Dick Murray
Employees Worked With
DarrelMontgomery
November 09, 2016
Great sales service great people. Help me get out of very bad situation. I would recommend everyone to go there to buy a vehicle all the time. sales service great people. Help me get out of very bad situation. I would recommend everyone to go there to buy a vehicle all the time. More
by Holly
Employees Worked With
Adam Hernandez, John Vanella, Robert Hoelzer
November 08, 2016
Great company to purchase your new car from. Highly recommend using this dealership to purchase your next new car from The Staff Was As Professional And Knowledgeable In There Jobs as you cold as Highly recommend using this dealership to purchase your next new car from The Staff Was As Professional And Knowledgeable In There Jobs as you cold ask from anyone. More
by Stephen01
Employees Worked With
Darrell Montgomery
October 29, 2016
Ready, willing, and able! Darrel Montgomery called and asked what I wanted, and he went to work. He found the car I wanted and had all the paperwork ready when I arrived. I we Darrel Montgomery called and asked what I wanted, and he went to work. He found the car I wanted and had all the paperwork ready when I arrived. I went home that day with the car. More
by jenkins, diane
Employees Worked With
Darrel Montgomery
October 03, 2016
Salesperson not very helpful at Regal Lakeland My experience with Regal Lakeland is not good. The salesperson seemed to be very disinterested in helping me and said she cannot give me good quote sh My experience with Regal Lakeland is not good. The salesperson seemed to be very disinterested in helping me and said she cannot give me good quote she did not have the car on her parking lot. i think the costco club managers should first check with the dealerships about the availability of the cars we are looking for and only then refer us. I am disappointed with my experience with this dealership. More
by hina1234
Employees Worked With
Wanda Rivera
September 19, 2016
Beware!! Dishonest! BEWARE....I was contacted by Regal via the Kelly Blue Book website because I was trying to get an instant quote on my car. I had already purchased a BEWARE....I was contacted by Regal via the Kelly Blue Book website because I was trying to get an instant quote on my car. I had already purchased a new vehicle and was specifically just trying to sell mine. Kelly Blue Book gave me an instant offer of $18,900 after I gave them every detail possible about my vehicle (year, mileage, need of new tires, etc.). Regal was one of three dealerships that actually advertises with kbb.com that they will purchase your vehicle regardless of you purchasing a car with them. Without any prompting from me, Regal contacted me with an offer to do better than kbb. We emailed back and forth with Holli Francioni their representative. I sent pictures and per her request and she informed me that she spoke to her manager and came back with an initial offer of $21,000. She asked me to make an appointment to get my car "professionally appraised' which I did on Saturday, Sept. 17th. She was even extremely specific on the time of my so called appointment. She told me to ask for herself or someone by the name of Jerry. When I arrived on Saturday at 2pm, neither Holli or Jerry were there. I was sent to three different buildings to finally have someone look at my car for 2 minutes and come back and tell me they could give me $17,000....$4000 less than the offer they made me after seeing pictures, etc. I live approximately an hour and a half away from Regal, which is why I made sure our conversations were in writing so that if there were any discrepancies I would be able to show exactly what was said. None of this mattered. I spoke with the Finance Director, Cris Aviso and all that he could say was he had no idea where she got that number from. That was his apology. That was his apology for my 3 hours worth of driving, the additional miles now put on my vehicle, the babysitter that I had to pay, the complete and total was of my day. I left my phone number to hear back from their general manager...nothing. The bottom line is that Regal Lakeland lied. They are a typical sleazy car dealership where honesty and morality mean nothing. I wouldn't recommend this dealership to ANYONE!! More
by Mike Shaffer
Employees Worked With
Holli Francioni, Cris Aviso
September 17, 2016
Looking for new Honda Hybrid - excellent salesperson Frank Frank was one of the best sales people I have ever worked with. He went out of his way to answer my questions, and was quick with getting me the best Frank was one of the best sales people I have ever worked with. He went out of his way to answer my questions, and was quick with getting me the best price I could get. He was fairly new to the dealership, but was able to navigate the process very quickly and without any of the "sit and wait while I go talk to someone" lines. Sal should be proud to have this nice young man on his sales team. Thanks for the awesome service while shopping for a car! Wendy K More
by Wendy Kowalski
Employees Worked With
Frank
September 14, 2016
Good Deal and Great Customer Service Kalei and Darrell were very helpful in answering all of our questions and concerns from the start. We had a lot of correspondence via text addressing Kalei and Darrell were very helpful in answering all of our questions and concerns from the start. We had a lot of correspondence via text addressing what we were looking for in a new vehicle. We came in and looked at a couple but they didn't have exactly what we wanted on the lot. They searched and found the exact vehicle I was looking for and told us they were willing to do a dealer trade. Prior to that, we talked numbers and they gave us very fair prices as far as for our trade and the new vehicle. We scheduled to come in to test drive a Yukon XL prior to making the ultimate decision of whether or not we would make the commitment to buy the dealer trade and surprisingly they had already brought in the exact vehicle we wanted and it was waiting there for us to test drive. So we got to actually see the vehicle we would have had to dealer trade for. This sealed the deal for us, other than the fact that we loved the vehicle itself. My husband was impressed that they went ahead and got the vehicle for us even though we hadn't made the commitment, but the manager said that there was only 1 vehicle like we wanted so he wanted to make sure he got it for me! Another thing we really appreciated is that Darrell never tried to over sell us on a vehicle. We told him what was important to us and he never tried to up-sell us on a more expensive vehicle with things we wouldn't use! More
by itsmissB
Employees Worked With
Kalei, Darrell
