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Regal Honda
Lakeland, FL
3,993 Reviews
We have been family owned & operated since 1976- 43 Years & counting!
We pride ourselves in delivering a different experience, you will be treated like family!
The Regal Benefits:
1. Two shuttle vans for transportation.
2. 24hour Roadside assistance.
3. Window tinting & accessory installation on site.
4. Courtesy car wash & vacuum with service
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,993 reviews
September 11, 2016
Terrible service and follow up Took my new 2016 CRV in for initial service on the extended service plan . While typing in the information the oil change came up as $30 , not bad I Took my new 2016 CRV in for initial service on the extended service plan . While typing in the information the oil change came up as $30 , not bad I thought for a full synthetic change . I asked Misael Burgos #844 about the oil and he said they a 50/50 synthetic blend . Later in checking the manual this is not what the vehicle uses , it's a full synthetic , the paperwork does not indicate what they used . Service plan calls for a change at 7506 , brought in at 7329 a difference of 177 miles . Service plan calls for next visit at 15,000 - techs sticker calls for 12,329 , difference of 2,671 . Why such a difference , whats in the vehicle ? What about the warranty ? Next is the eco shield plan which is due for re-application in Sept , I was there on 8/27 . They only do it during the week which was not explained to me and I live in Kissimmee. Finally got to someone and was told they'd try to get an exception for a week end or work on a loaner , still have heard from no one . Amanda was to have called last Friday as communicated through a young lady who called regarding the experience of the service visit , no call . Tires were set at 37 as there was a rotate and balance , should have been at 32 . After the service check tire indicator came on so I called the dealership and got to Donnie ext 1174 . Explained I was at work and not in the vehicle and would call back later lo walk me through the steps for a re set . left 2 messages and never received a call . Got in the manual and finally figured it out . Wash and vaccum . This is a CRV , only the front floor mats were done . I was hoping HONDA would contact me about the service provided but have not received a communication . I WILL find a contact method and send this experience to them . Having been in the food service industry for 45 years I can tell you any customer would drop us like the proverbial hot potato in a minute and go to another supplier because of this type of service . I unfortunately am stuck with this dealership . Don't respond with please call ________ , you've got my phone numbers . More
by Danny Frank
Employees Worked With
Donnie
September 10, 2016
Good purchase experience Easy purchase. Great sales person. Went out of his way to get me the car I was looking for. Did not disappoint. I am very happy with the car. And wi Easy purchase. Great sales person. Went out of his way to get me the car I was looking for. Did not disappoint. I am very happy with the car. And with the whole purchase experience. More
by Jkelly
September 05, 2016
Had issues, but resolved with dealer The dealer has contacted me and we have resolved the issue. I appreciate being able to solve this problem , we have been doing business for years. The dealer has contacted me and we have resolved the issue. I appreciate being able to solve this problem , we have been doing business for years. More
by SO
Employees Worked With
I spoke to several....
September 02, 2016
Excellent My sales person was very knowledgeable about Honda's. The process was very simple and easy I have a Honda Pilot and my daughter has a Honda CRV My sales person was very knowledgeable about Honda's. The process was very simple and easy I have a Honda Pilot and my daughter has a Honda CRV More
by Trhoda31
August 31, 2016
Excellent service and follow through on sale. Great experience all around. Would buy again. Darryl was great to work with. He is very knowledgeable on the vehicles technical features and got me up Great experience all around. Would buy again. Darryl was great to work with. He is very knowledgeable on the vehicles technical features and got me up and running in no time. Paired up my phone set most settings up for me. More
by Collector Car Guy
Employees Worked With
Darryl
August 24, 2016
Great experience My husband and I went to regal honda 8/20/2016 to check out a new car but ended up buying a used because of the great deal we ended up getting. Our s My husband and I went to regal honda 8/20/2016 to check out a new car but ended up buying a used because of the great deal we ended up getting. Our salesman Douglas was really helpful and very nice. Very pleased with our experience at Regal honda Lakeland fl. More
by Dena Mateo
Employees Worked With
Douglas J Maynard
August 24, 2016
Great Leased a new 2017 Arcadia. Darrel Montgomery listened to my wants and located the vehicle. The transaction was fast and painless. I recommend Regal Leased a new 2017 Arcadia. Darrel Montgomery listened to my wants and located the vehicle. The transaction was fast and painless. I recommend Regal GMC and Darrel Montgomery highly. More
by FL Wolverine
Employees Worked With
Darrel Montgomery
August 23, 2016
Regal Honda Cares This dealership, Micheal Greenhow and Darla have done everything possible to meet our unique and particular set of needs. They have worked us and sho This dealership, Micheal Greenhow and Darla have done everything possible to meet our unique and particular set of needs. They have worked us and shown patience through our carefully thought out and somewhat slow decision making process. Thank you Regal! More
by Ann from Clermont
Employees Worked With
August 21, 2016
Kept their word on everything regarding buying our Honda Fit Thank You! We Love Our Honda Fit😍 Regal and Sales Guy Michael Greenhow kept their word! Very Impressed!! Call you Back too after the Sale😍 Thank You! We Love Our Honda Fit😍 Regal and Sales Guy Michael Greenhow kept their word! Very Impressed!! Call you Back too after the Sale😍 More
by Always Wright with Honda
Employees Worked With
August 10, 2016
Great customer service! Wow, I'm super happy with my car purchase. We ended up getting below cost deal on a 2015 Honda that they needed out the door. Wow, I'm super happy with my car purchase. We ended up getting below cost deal on a 2015 Honda that they needed out the door. More
by TampaWebDesigner
Employees Worked With
Darrel Montgomery
