
Regal Honda
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Personable customer service I have been searching for a car and did some research online. I like the GMC Acadia and Darrel Montgomery at Regal was very helpful to me. He spent a I have been searching for a car and did some research online. I like the GMC Acadia and Darrel Montgomery at Regal was very helpful to me. He spent a lot of time with me and my family explaining the car, design, and all the different "bells and whistles." He gave me information on other models too. He gave us a tour of the service department and introduced us to some of the other employees who work there. Darrel is quite personable and was a joy to work with! More
Outstanding customer service , No Pressure, A+ Customer Service What can I say except the Customer Service here is great! From the salesman to the Service Adviser and all the , No Pressure, A+ Customer Service What can I say except the Customer Service here is great! From the salesman to the Service Adviser and all the people involved. Ty all More
A+ Customer Service What can I say except the Customer Service here is beyond great! From the salesman Greg to the Service Advisor Jeff and all the people involved in ma What can I say except the Customer Service here is beyond great! From the salesman Greg to the Service Advisor Jeff and all the people involved in making my experience a good one. I really don't want to ever shop at another dealership. More
Outstanding customer service My family has purchased 6 Hondas over the past 25 years at Regal Honda. We could buy our Honda's anywhere but end up choosing Regal for the purchase. My family has purchased 6 Hondas over the past 25 years at Regal Honda. We could buy our Honda's anywhere but end up choosing Regal for the purchase. What keeps us coming back to Regal is customer service, price, the service technicians and service managers, the salesmen, their community involvement, and their reputation. Hondas hold their resale value, are very safe, stylish, comfortable, and stand behind their products. Customer service is number one because if the dealer doesn't care or respect you while you are browsing or negotiating a deal or follow up for years to come then what difference does it make if you may or may not have saved $100 elsewhere. I have had the sales manager show me Kelly Blue Book value and Edmunds value and other local Honda dealerships prices, and they have always matched or sold the vehicle for under that price. In today's world of disposable products, lack of communication, and concern for the customer, it is very nice to be treated as a real person, fairly, and knowing that the dealership will stand behind their word. In particular, salesperson David Schultz goes above and beyond to devote time to answering all my questions. In fact, I have specifically asked for David to be the salesperson to sell me a vehicle two purchases in a row now. And I am likely to ask for him again whenever I decide I want a new Honda. He is very knowledgeable about the Honda vehicles. He treats all generation of customers with the upmost respect. I can't say enough good things about Gil Heim. He works in top management at Regal Honda. It's clear to see he sets an excellent example of working with the customer, going the extra mile, and doing all that they can to make the buying experience at Regal Honda and continued service at Regal Honda a pleasant, relaxing experience. The facilities are always spotless. The service managers and technicians are knowledgeable and efficient. The customer service area is pleasant. More
No Pressure Eric Rodriguez was great... No high-pressure sales talk. He listened to my requests and answered my questions without making me feel like I was wastin Eric Rodriguez was great... No high-pressure sales talk. He listened to my requests and answered my questions without making me feel like I was wasting my time (or his). Actually, I hadn't even planned on buying a car that particular day. I was just there to look around and maybe test-drive a car or two. But Eric and Kyle (in the finance office) were able to work out a deal so that I could drive home with a really nice Honda Accord. More
bought Odyssey Ric Wilson asked all the right questions and listened to our answers. New car manager, Ken, seems to have a good sales team. Regal Honda was willing t Ric Wilson asked all the right questions and listened to our answers. New car manager, Ken, seems to have a good sales team. Regal Honda was willing to work with us to make a sale with terms we could accept. We will go back to Regal Honda - Ric and Ken - for our next vehicle. C. Davy More
Lived up to the deal Worked out terms of a car and agreement over the phone. When I arrived it was the car, the price and the terms we agreed on. No games. No "slight of h Worked out terms of a car and agreement over the phone. When I arrived it was the car, the price and the terms we agreed on. No games. No "slight of hand". It was a true pleasure dealing with them and woul do it again tomorrow! Easy and honest car dealership. What a concept! More
New Honda Accord Eric Rodriguez is an awesome salesman and Kyle in finance found me an excellent rate for my loan. They really work for the customer. Eric Rodriguez is an awesome salesman and Kyle in finance found me an excellent rate for my loan. They really work for the customer. More
Concern Resolution After my post the Service Manager Bruce contacted me. My vehicle was brought back in and fixed at no cost to me. He apologized for the inconvenience After my post the Service Manager Bruce contacted me. My vehicle was brought back in and fixed at no cost to me. He apologized for the inconvenience and advised how he appreciated my business. I have not had an issue with the vehicle since my last repair. Thanks for making this situation right and addressing my concern in a timely manner. More
I'm happy after the purchase of three vehicals Excellent service and help.I will return for a fourth time, God willing. I even have my 11 year old Buick service with Regal. What more can I say: thr Excellent service and help.I will return for a fourth time, God willing. I even have my 11 year old Buick service with Regal. What more can I say: three Honda's (2 C RV's) and one Odyssey More