Regal Honda

Regal GMC is the Best! I had a fantastic experience trading in my 2007 Chevy Truck for a new 2015 GMC Sierra. The dealer offered a fair price for my trade-in, and also gave I had a fantastic experience trading in my 2007 Chevy Truck for a new 2015 GMC Sierra. The dealer offered a fair price for my trade-in, and also gave me a super price on my new truck using all means available. I love my new GMC Sierra and absolutely return for my next vehicle. I strongly recommend this dealership if you are looking for a great deal and an easy buying experience. Adam was great to work with and was very knowledgeable concerning the vehicles I was interested in. More

Absolutely the Best overall dealership experience anywhere Regal Automative -sales -service - and auto body repairs. - for over 20 years our family has enjoyed all of these products from Regal - the best in Regal Automative -sales -service - and auto body repairs. - for over 20 years our family has enjoyed all of these products from Regal - the best in all areas - looking forward to the next twenty years and another 25 or so cars and trucks. Thank you for always being fair, reliable, and great to deal with More

great response from Regal Troy our salesman was absent from our first encounter and he knew we were coming. Heave us the keys to the car we came to see and sent us for an unatt Troy our salesman was absent from our first encounter and he knew we were coming. Heave us the keys to the car we came to see and sent us for an unattended test drive. That alone was a first but of course there was no one to answer questions. On our return Troy was still "too busy" to speak with us. Troy found us a Honda rep to help us. Although it was not his fault he was put in that position he was virtually worthless. When asked about warranty he had to read the sticker on a new car in the showroom to answer it. After he had to find someone to answet several other questions he said to stick around Troy would be right with us. In an hour if sitting around and not getting answer or speaking with Troy we left. We made a deal via email days later and my wife made an appointment with Troy for last Saturday morning. Once again when my wife arrived at the dealer as scheduled Troy was too busy to help her. The poor guy from Hinda again got tasked with delivery. He was as helpful as he could be. the delivery process lingered to three hours. During which time neither Troy or the sales manager made an appearance. It is important to nite the sales manager at Regal Acura was even less helpful than Troy and never do much as introduced himself to us. After my wife left the dealer she got a mile away before she realized her new 2015 Acura TLX had a half a tank if gas. She returned to the dealer where they asked her to wait for Troy again. She denied that request and at her insistance someone took her car and 30 minutes later returned the car to her. It's gets better. When she got home it was obvious no one had detailed the car before delivery because she noticed the windshield was dirty. It's ibvious no one did a delivery checklist which would have caught the half empty gas tank. Oh and did I mention the dealer failed to provide the owners manual. Sadly, my wife's new acura started to surge when stopping and there's a noticeable rattle in the car. Again a proper prep of the car before delivery might have detected these issues. My wife is headed to Regsl Acura this morning to leave her three day old car at the service department to pick up a loaner. In over 40 new cars and dealing with dealerships in three states I've NEVER had an experience as frustrating and apoalling as I have with Regal Acura. BEWARE UPDATE: Apparently they read these reviews. I got a phone call from Regal the morning this review posted. As a result we had a completely e different experience when we bought our Acura back to Regal. They really went out of their way to make things right. The service advisor was excellent. They addressed every issue and detailed the car. Kudos to Regal for making things right. More

Awesome experience trading in for new truck I had an amazing experience trading in a 2008 Truck for a new 2015 GMC Sierra. The dealer was beyond fair with the trade-in value and also helped me s I had an amazing experience trading in a 2008 Truck for a new 2015 GMC Sierra. The dealer was beyond fair with the trade-in value and also helped me save money on my new truck with promotions and current memberships. I am extremely satisfied with my entire experience and with my new GMC Sierra and will go back again next time I need another vehicle. Strongly recommend this dealership to anyone. More

One word "Con-Artist I purchased 2 cars on 5/31/14 from Regal. I had problems with both within 2 wks. I took my Altima to the Nissan dealer 5-6 times for repair due to man I purchased 2 cars on 5/31/14 from Regal. I had problems with both within 2 wks. I took my Altima to the Nissan dealer 5-6 times for repair due to manufacture warranty. Regal agreed to buy back the vehicles for the purchase price and warranty to paid for. After the purchase my credit was ruined dropping from 740 to 580 and had a wait 3-4 mths to qualify for another one. I finally traded in my Acura in Sept 2014 but much neg equity was rolled in, payment went from $281 to $350, and found out today they didn't include the maintenance warranty which was CLEARLY requested and was part of the agreement. I also went back to Regal today, 12/2014, to finally trade back in the Altima since our credit slightly improved to a 620 but was told by Stan, the finance mgr, that they would no longer honor the agreement and would not buy back the car for the purchase price and warranty. So now my credit is ruined, I'm stuck with a car that is not reliable, & upside downin it by about $7000. No other dealership can help us (we checked). They ripped us off More

Always Prepared Chris really does his homework. We had decided on a certain truck and called Chris. In two days we drove from Bradenton to Regal and drove home with Chris really does his homework. We had decided on a certain truck and called Chris. In two days we drove from Bradenton to Regal and drove home with our new truck. Paperwork was quick and organized. He is a real professional! More

None Better In the many dealers I have experienced This is the first one that lived up to everything they said without hesitation and bickering or trying to get In the many dealers I have experienced This is the first one that lived up to everything they said without hesitation and bickering or trying to get out-of. It has been the best experience with a car dealer I have ever had! The people were friendly and helpful. My saleman was the best (Robert B) More

finance dept. very dishonest & tricky with unsuspecting cust bought a 2011 mdx and paid 5000 down payment, traded the next day for a 2008 mdx, didn't transfer the maintenance warranty and sold a new maintenance bought a 2011 mdx and paid 5000 down payment, traded the next day for a 2008 mdx, didn't transfer the maintenance warranty and sold a new maintenance warranty for a 2008 mdx. asked me to bring the maintenance warranty book for the 2011 and collect the 599 refund after I received the book in the mail. the next day some guy drives to my house all the way from Lakeland to Tampa and says that they forgot to have all the papers signed which is a complete lie. I trusted them and signed the papers again. what they did was very tricky - lowered the value of the trade-in from the previous day by 599 dollars and added 599 refund that I am supposed to get so that the final monthly payment stayed the same-very tricky. just found out their dishonesty when I went there last week and asked for the refund of 599 dollars. they said that they already gave me the refund and that is what I have paid as down payment. very clever and very dishonest way of doing business with unsuspecting customers who trust them. imagine how many customers they were cheating like this. will take it up with better business bureau shortly. luckily didnt throw away the prior contract paper and still have it. More

Jennifer Dennis is what I would call a God Driven Super Sales Person. Her integrity and honesty and her love for her customers is so high its almost hard to believe is what I would call a God Driven Super Sales Person. Her integrity and honesty and her love for her customers is so high its almost hard to believe she is real. She helped me get a car in my budget, and strived constantly to make me feel I was the only customer she had. She is a credit to Sal, Regal, and each part of the dealership that exist to serve the community. I am honored to call her friend. More