Regal Honda

This is the 4th new vehicle I've purchased from Regal, 2 Acura's and 2 Honda's. Why go anywhere else when you can get superb service from a local dealer? I was a HUGE Billy Ray Morrison customer and HOPED I Acura's and 2 Honda's. Why go anywhere else when you can get superb service from a local dealer? I was a HUGE Billy Ray Morrison customer and HOPED I would get similiar service from my next "salesman". J.T. met us at the door and made us welcomed from the very start. I did not intend to buy a new car that day, just wanted to look at one. I left several hours later with a new Honda Pilot....great salesman you have Regal! I also found my NEW Billy Ray. JT was pleasant, informative, polite and made me feel like he was working for me, the customer, as well as Regal. With his personality and devotion to detail, he should go very far in the company! So again, thank you JT and thank you Regal Honda for my new "ride". I am so very pleased..... More

I am faithful Honda owner. I have owned 3 Hondas since I have been an adult. The last Honda I purchased was 7 years ago and if not for the head gasket blowing I would have kept the car. However, after tha have been an adult. The last Honda I purchased was 7 years ago and if not for the head gasket blowing I would have kept the car. However, after that incident and being a recent graduate I felt that it was time to upgrade and get something a little more sophisticated. I live in Tampa and after extensive research in the area I could not find any really good deals. So, I started looking at car dealerships in Lakeland. My uncle has purchased several cars from Regal Lakeland and a family friend of mine told me that she had a really wonderful experience there also. I went to the dealership Friday morning hoping, but not expecting to leave with a car. J.T. was the gentleman who assisted me throughout the entire process. He was polite, attentive, and professional above all. Coming from an extensive customer service background I was very impressed with his knowledge of cars and adhering to my needs as a customer. Needless to say with God's grace and J.T.'s assistance I am now the "HAPPY" owner of a 2009 Honda Accord. I was so happy with my experience and with J.T. as a sales consultant that I have confidently recommended him to others because I know they will not be disappointed. More

I had gotten a soliciation in the mail and expected with my credit and budget there was no way I could qualify, but decided to call anyway. JT was the salesman that answered the phone, and from beginging t my credit and budget there was no way I could qualify, but decided to call anyway. JT was the salesman that answered the phone, and from beginging to end I couldn't have been more pleased. He willingly talked to me on the phone first, heard me out about my concerns, but still encouraged me to come in to the dealership. Even though I live a little ways away and have a closer Honda dealership, I felt comfortable talking with him, so went in. He had already "done his homework" with the information I had given him, talked with finance, and had two possible vehicles ready for me to test drive. Needless to say I was shocked that ANY new vehicle would be possible, but then to have a choice was amazing. I did test drive one, but then my daughter wasn't feeling good, so I felt I should leave. JT was very nice about it, concerned for my daughter, and didn't pressure me at all to make a decision then or even ask when or if I was coming back. He just left me with information on my approval and figures. I still felt the bottom line was too high for me, but with a few back and forth phone calls he was able to make the deal happen, with ideas (such as a different insurance carrier) that made all the figures work. He even delivered the car to my home since with my work schdule and driving distance it would be several days before I'd be able to return to the dealership. He definitely went way above and beyond what I would ever expect from a salesman. The entire process was so easy and pleasant with definitely no hard pressure, just common sense answers to what I thought were unsurmountable problems. I would definitely recommend JT to anyone. More

We have been very well taken care of by everyone we have encountered at the dealership, even when we have had four kids in tow. encountered at the dealership, even when we have had four kids in tow. More

We really like working with Adam. Have already bought 1 vehicle from him, almost bought a 2nd one last winter (really regretting not having done that now) and will return to him in the future for another v vehicle from him, almost bought a 2nd one last winter (really regretting not having done that now) and will return to him in the future for another vehicle. His knowledge and attitude are both exceptional - it is a pleasure buying from him and Regal. More

I think JaMichael is one of the best car salesprsons I have ever dealt with! I needed to stay within a budget and he made sure he got me to the price I needed. I am not even a local resident, I am on vaca have ever dealt with! I needed to stay within a budget and he made sure he got me to the price I needed. I am not even a local resident, I am on vacation from West Virginia and he treated me like we have been friends forever. I will definitely recommend him to family and friends I know will be visiting this area. He is a great salesperson! More

Adam is my number one service guy! Any time I have needed service on my car he has helped me above and beyond necessary. From my taillight falling out to an air freshener making a mysterious rattling in my c service on my car he has helped me above and beyond necessary. From my taillight falling out to an air freshener making a mysterious rattling in my car and 5000 (crazy female who knows nothing about cars!)questions he is always patient and humorous and does everything possible to help me out. I've gone to him for 5 years and will continue to do so. Thanks Adam =) More

Adam Hernandez is very professional, kind, and one of a kind person! He goes beyond your expectations of good customer service! He is A+! I would recommend Regal Automotive to anyone that expects good serv kind person! He goes beyond your expectations of good customer service! He is A+! I would recommend Regal Automotive to anyone that expects good service, reasonable prices. Adam makes you feel at ease from the very first, "How may I help you?" You can hear it in his voice that he is sincere and truly cares about all your car concerns. Regal Automotive is very Blessed to have such an upstanding employee. I believe having a great Service Director like Mike Oglesby, makes it a lot easier to want to deliver good customer service to all consumers that come into Regal. From a simple oil change to major repairs there isn't anywhere else I would trust my vehicle to go. I truly feel like a part of the Regal Family! I really mean that. Thank you, Amanda, Adam and Mike for making me feel so welcomed. I know the job will be done right the first time. If I do have any concerns, I trust, without doubt, they will be addressed and fixed to my expectations. More

Adam helped me when my moms car was in an accident. He brings a whole new meaning to the description of customer service. He is a true professional and I recommend all of my friends to go to Regal and as brings a whole new meaning to the description of customer service. He is a true professional and I recommend all of my friends to go to Regal and ask for him. More

This dealership has by far the best employees to do service with! We have went through Adam everytime we take our vehicle in. He has always been helpful and knows his job well. We haven't came across a service with! We have went through Adam everytime we take our vehicle in. He has always been helpful and knows his job well. We haven't came across anything yet that he hasn't been able to help out with. I look forward to having him help us with our visits in the future. More