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Regal Honda

Lakeland, FL

4.5
4,045 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,045 reviews

February 08, 2024

It was fast and easy. Good communication letting me know when it was done. Pleasant crew More

by fellwagemann
Recommend Dealer
Yes
Feb 13, 2024 -

Regal Honda responded

Thanks for sharing your positive review of Regal.

February 07, 2024

Even though it was very busy, wilson kept me updated on the progress and was very professional More

by SHERZOG2
Recommend Dealer
Yes
Employees Worked With
Wilson
Feb 13, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us.

February 07, 2024

It's impossible to get your service advisor on the phone. The parts department is a complete joke. They wanted me to look for the part. They told me the wrong part to purchase. Austin was great. I don't thin More

by danwetter
Recommend Dealer
No
Employees Worked With
Austin Smith, Austin Smith
Feb 07, 2024 -

Regal Honda responded

We're sorry to hear that you've had difficulty getting in touch with your Advisor. We understand how frustrating this can be and we apologize for any inconvenience. We will investigate this further and take steps to improve our communication with clients.

February 06, 2024

Great experience, friendly staff, and very helpful. I was in and out in no time, very easy buying process, will be back to Regal Honda for next purchase. More

by ADAM_PHILLIPS00
Recommend Dealer
Yes
Employees Worked With
Freddy Cano, Freddy Cano
Feb 06, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us. Congratulations on your new Honda!

February 06, 2024

Upon arrival, I waited almost 20 mins before anyone attended to me. Megan was not assigned to me but she was willing to help and expedite the service. I appreciate her kindness to assist me and made su More

by GHEATH522
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Feb 07, 2024 -

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us. We will share this with the store team to let them know how we are doing.

February 06, 2024

They were very busy but everyone was polite and helpful. Very caring dealership Who cares about their customers More

by SHARONW1007
Recommend Dealer
Yes
Employees Worked With
Austin can't remember his last name but it wasn't Smith
Feb 07, 2024 -

Regal Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

February 05, 2024

everything went smoothly. The wait just took longer than expected everyone was kind a courteous More

by taylorocasio
Recommend Dealer
Yes
Employees Worked With
Wilson
Feb 06, 2024 -

Regal Honda responded

We’re so happy to hear you had a great experience at Regal. Our team works hard to keep our customers happy.

February 04, 2024

Camden was excellent; I was impressed with the dealership; everyone was very helpful & never rushed closing the sale. More

by catowle
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farris
Feb 05, 2024 -

Regal Honda responded

Thank you and congratulations! We're happy that you're happy, and we're looking forward to your next visit to Regal.

February 03, 2024

Get service , Doug we deal with 20 years ago when I bought my first Honda Pilot, he so knowledgeable and knows what he’s talking about , Wonderful to work with and his service is Excellent More

by ejanderson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
Feb 05, 2024 -

Regal Honda responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

February 03, 2024

I had a 1pm appointment for recalls on my vehicle. When I arrived I was ignored. Finally someone asked if I had an appointment. I said yes. The person came back and said Rob my service writer had gone More

by EMlinda
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Feb 05, 2024 -

Regal Honda responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standard. Please feel free to call 863-333-4686 with any further comments or concerns you wish to share.

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