Regal Honda

They were very busy but everyone was polite and helpful. Very caring dealership Who cares about their customers Very caring dealership Who cares about their customers More

everything went smoothly. The wait just took longer than expected everyone was kind a courteous The wait just took longer than expected everyone was kind a courteous More

Camden was excellent; I was impressed with the dealership; everyone was very helpful & never rushed closing the sale. dealership; everyone was very helpful & never rushed closing the sale. More

Get service , Doug we deal with 20 years ago when I bought my first Honda Pilot, he so knowledgeable and knows what he’s talking about , Wonderful to work with and his service is Excellent bought my first Honda Pilot, he so knowledgeable and knows what he’s talking about , Wonderful to work with and his service is Excellent More

I had a 1pm appointment for recalls on my vehicle. When I arrived I was ignored. Finally someone asked if I had an appointment. I said yes. The person came back and said Rob my service writer had gone When I arrived I was ignored. Finally someone asked if I had an appointment. I said yes. The person came back and said Rob my service writer had gone home for the day. I was then informed they would try to find someone else. I kept asking people if anyone actually worked there. After 15 minutes or so I was advised everyone was on the phone with other customers. I'm sitting in my van watching through the glass windows the staff on phones and visiting with each other. I kept telling people I was just dropping off the vehicle and I had a ride home. Eventually Cristy showed up to check in my vehicle. She had to first check if my parts were in, really? It wasn't a surprise visit to your dealership. When it was finally decided the parts were in I could actually leave my vehicle with your dealership. This process of dropping off my vehicle for an appointment took a very long time. Your dealership is so very disorganized. I honestly can't recommend your service department to my friends. More

We found Austin a joy to work with when we were interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying interested in purchasing a new vehicle. He was very personal and educated on his product. I pride myself to know absolutely everything before buying or for that matter even before going to the dealership. He impressed me, because he informed me on even more that I was unaware of on the new 2024 pilot. I highly recommend contacting him if you’re looking for a Honda at the Lakeland location. He was honest went out of his way to make a great deal. I have also found that Regal Honda to have an outstanding dealership with an excellent maintenance department. We have been using Regal for maintenance on our 2018 odyssey. More

People are great, very friendly. Didn't get the car washed and my mpg dropped after I pick it up. Didn't get the car washed and my mpg dropped after I pick it up. More

Have been with Regal Honda for a few years now. Went in to have my new Honda Ridgeline serviced and was so disappointed. Found grease down the side of the vehicle and all over the chrome the valve Went in to have my new Honda Ridgeline serviced and was so disappointed. Found grease down the side of the vehicle and all over the chrome the valve stem caps were not replaced. I`m now very nervous about going back. If those very simple items were overlooked, I would hate to think about was overlooked under the hood. The best thing about Regal Honda is Austin Hernandez. He is the only reason I will go back to Regal if and when I need a new Honda. Service will be completed at another dealership. More

Service advisor was great it is the mechanic's that don't do their jobs like they are supposed to. do their jobs like they are supposed to. More

They said Brandon was my representative. I did wait about 1/2 hour in line to be checked in. But as soon as he did, he courteous and efficient I did wait about 1/2 hour in line to be checked in. But as soon as he did, he courteous and efficient More