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Regal Honda

Lakeland, FL

4.6
4,362 Reviews
We have been family owned & operated since 1976- 43 Years & counting! We pride ourselves in delivering a different experience, you will be treated like family! The Regal Benefits: 1. Two shuttle vans for transportation. 2. 24hour Roadside assistance. 3. Window tinting & accessory installation on site. 4. Courtesy car wash & vacuum with service
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 4,362 reviews

December 22, 2023

I wasn't giving update about my wait or my car . It took my vehicle in at 8 am , they found nothing and i almost got my car the next day because they let the driver go home ?? and i had no ride to t More

by GGCRIVERA
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
Jul 11, 2024 -

Regal Honda responded

Thank you for your review. Your feedback helps us to improve service for everyone.

December 18, 2023

Have been a customer since 2005. Pleasant staff. Ray is always very helpful. No issues. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Dec 18, 2023 -

Regal Honda responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

December 17, 2023

Nice waiting room And I was gifted holiday chocolates I was offered water to drink More

by philipkimrey
Recommend Dealer
Yes
Employees Worked With
Raul
Dec 18, 2023 -

Regal Honda responded

Thanks so much for sharing your feedback about our service.

December 14, 2023

Great customer service, additionally great communication skills in explaining what the service evaluation found including the cost. More

by seve70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Dec 18, 2023 -

Regal Honda responded

Thanks so much for sharing your experience with us.

December 12, 2023

Victor listened to my needs and provided the best option that I could afford. He was helpful and attentive. More

by nicole.nauthenotary
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 12, 2023 -

Regal Honda responded

Thank you so much for taking the time to share your experience at Regal We take pride in knowing our customers are happy with their store experience.

December 12, 2023

Excellent It was an excellent experience working with bass, Cheeto , promise Thomas ,Ryan. It was an excellent experience working with bass, Cheeto , promise Thomas ,and Ryan. More

by luna.luis52
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Campbell
Dec 12, 2023 -

Regal Honda responded

Congratulations!

December 12, 2023

I took it in for transmission work, I was up sold other work I didn't need More

by EDCARLEY60
Recommend Dealer
No
Employees Worked With
Austin Smith, Austin Smith
Dec 14, 2023 -

Regal Honda responded

Thank you for your feedback. We are very sorry that your experience was less than ideal.

December 12, 2023

Chris took care of business. Originally, the wrong vehicle was on file for me. But he made sure that it was updated. Smooth sailing! Thanks Chris. More

by Orlando, JSmith
Recommend Dealer
Yes
Employees Worked With
Chris Montry, Chris Montry
Dec 12, 2023 -

Regal Honda responded

Thank you so much for this great 5-star review. We really appreciate your business.

December 11, 2023

Excellent until payment. Wrong info given three times for us to sign. Took over 2 hours to pay. More

by lbwidrick
Recommend Dealer
Yes
Employees Worked With
Freddy Cano, Freddy Cano
Dec 12, 2023 -

Regal Honda responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

December 11, 2023

It was ok . We still are not done dealing w car issues . So far dealership is fixing the issues . But I have to take car back for a second time for a part order More

by butlerz0214
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 12, 2023 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

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