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Regal Honda - Service Center

Lakeland, FL

4.4
2,548 Reviews

2,548 Reviews of Regal Honda - Service Center

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June 29, 2025

The quality of service is excellent when I bring my car into service at your ndealership More

by YANKIE819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Regal Honda responded

Thank you!

June 28, 2025

Shalymov was very professional, caring, knowledgeable and courteous. I was shuttled to my gym while the car was worked on and later,I was picked up promptly by a very kind gentleman. The service was excellen More

by AMSANABRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Regal Honda responded

We are so grateful for your kind words.

June 26, 2025

Service was fast and friendly. We appreciate the being treated fairly and will return for all our service. More

by thmsgreenlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Regal Honda responded

We're delighted to hear that you had a fast and friendly experience with us at Regal Honda! Treating our customers fairly is always our goal, and we look forward to seeing you for all your future service needs.

June 26, 2025

I went in for an oil change and they said they will give me a car wash as well, took 2 and a half hours and my front seat was wet when I got my car back. They knew it was wet and didn’t even help me More

by jonaep565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Regal Honda responded

I'm sorry to hear about the inconvenience you experienced during your visit. We strive for efficiency and attention to detail, so it's disappointing that we missed the mark here. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

Jun 30, 2025 -

Regal Honda responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Johnny Mullins - Service Manager - (863) 356-4439 to discuss.

June 24, 2025

My experience worried free, I was treated with courtesy and respect. Kept up to date throughout the entire process of the repair process. More

by pattymartinez
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jun 24, 2025 -

Regal Honda responded

Thank you!

June 23, 2025

regal honda is very detailed and gives updates/complete repairs in a timely fashion,their a reliable and trustworthy dealership More

by joshuachamers59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Regal Honda responded

Hi Joshua, thank you for sharing your experience with Regal Honda! We're glad to hear that our team provided detailed updates and timely repairs. We appreciate your trust in us!

June 21, 2025

Overall happy with the dealership. Glad that they took my advice and painted the ceiling black. Some new faces, but good to see employees still happy and staying year after year. Dann More

by garynehila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Regal Honda responded

Gary, we're delighted to hear that you're happy with the changes and our team at Regal Honda. It's great to know Danny made a positive impression on you as well! Thanks for sharing your feedback!

June 21, 2025

The Regal team is pleasant to work with and genuinely try to get the service issue resolved. More

by twblackburn72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Regal Honda responded

Thank you for the wonderful feedback about our Regal Honda team! We look forward to continuing to serve you in the future!

June 20, 2025

Prompt, professional and friendly. I was traveling and car word not start. Provided courtesy transport to and from hotel. Definitely helped in reducing my stress level. More

by elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Debbie
Jun 20, 2025 -

Regal Honda responded

Elaine, we're glad to hear that our team at Regal Honda could assist you promptly and make your experience less stressful. Safe travels!

June 20, 2025

Good customer service. Fast and friendly. That's all I have to say about that. More

by NORTHO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Regal Honda responded

North, thank you for choosing us! We'll see you next time. Safe travels! - The Regal Honda Team

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