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Regal Honda - Service Center

Lakeland, FL

4.4
2,482 Reviews
Call Service Center (863) 509-4963

2,482 Reviews of Regal Honda - Service Center

Sort by
December 08, 2021

Nice-a-roni, grade A quality, customer service shifted into maximum overdrive, 10 out of 10 More

by Richard Sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Regal Honda responded

Thank you Richard!

December 04, 2021

I have never had anything but excellent service from this dealership!! The best! They are probably the best Service I’ve ever heard from any dealership from any company. More

by FRAN.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your Cashiers are always very friendly and quick.
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Dec 08, 2021 -

Regal Honda responded

Thank you Fran! We appreciate you and your continued loyalty to Regal!

December 03, 2021

Service tech, mechanic, waiting room, timeliness, condition of returned vehicle all was executed like an excellent team would perform. More

by thomas.burdeshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard, Megan Barnes
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Dec 03, 2021 -

Regal Honda responded

Good afternoon Thomas! It sounds like you had a wonderful experience at our dealership, which we love! But, we are kind of confused by the 1-star negative rating. Was this done by mistake? If you have any questions or concerns about your experience we would love to speak with you about it. Feel free to contact me at (863)577-3205 or via email at: kelli.w@regallakeland.com

December 03, 2021

Awesome Experience, team regal could not have done a better job!!! We will return for service in the future. More

by thomas.burdeshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Regal Honda responded

Thank you Thomas!

December 02, 2021

Everyone is always very helpful.My service advisor, Everyone is always very helpful. My service advisor, Megan, did an excellent job taking care of my car and also getting me a rental car while we wait More

by jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
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Dec 03, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's service needs!

December 02, 2021

Easy and prompt check-in. Car was ready on time. Checkout was also efficient. Overall a great experience. More

by USRGATORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Regal Honda responded

Thank you and we look forward to working with you again!

December 01, 2021

Excellent service! Friendly service attendant, and car was ready much earlier than expected. It was warranty work so no price comments applicable. More

by JWEST22003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
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Dec 03, 2021 -

Regal Honda responded

Thank you for choosing Regal to perform your vehicle's warranty/service work!

November 30, 2021

The service was very Quick and professional the atmosphere was friendly cheerful and helpful and nice More

by ANDREAW20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Regal Honda responded

Thanks for choosing Regal Honda!

November 29, 2021

Service advisor Jessica was very good informed me all about my car and the next 30,000 mile service need next Good job More

by Daddo11
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
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Dec 01, 2021 -

Regal Honda responded

Thank you for choosing Regal Honda!

November 29, 2021

The best dealer ship I have been to! They go above and beyond. Friendly and welcoming to new customers. Will definitely be returning here!! More

by RUDYP38@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Report | Print
Dec 01, 2021 -

Regal Honda responded

Thanks! We look forward to it 😁

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