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Regal Honda - Service Center

Lakeland, FL

4.4
2,482 Reviews

2,482 Reviews of Regal Honda - Service Center

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November 28, 2021

I had my Honda for about 10 years I’ve been so pleased with it nothing to complaint about always great customer service and I would definitely shop at Honda again More

by SOGEOFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes
Dec 01, 2021 -

Regal Honda responded

10 years! That's fantastic, see you next time :)

November 27, 2021

Staff was awesome. My service advisor applied discounts to help offset some costs. The dealership is friendly. More

by kavbh8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Dec 01, 2021 -

Regal Honda responded

Thanks for choosing Regal Honda!

November 26, 2021

Service at Regal Honda is always quick, precise, and professional. We have both our Hondas serviced there and never leave questioning if things were done right. With everything going on today it is a re More

by TLo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
Dec 01, 2021 -

Regal Honda responded

Thank you for trusting us with your vehicle!

November 26, 2021

I needed air in my tires. The dealership was very busy and I did not have an appointment, they still took care of me quickly and effectively. Always thankful for Regal service! More

by Mollie Maloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes
Dec 01, 2021 -

Regal Honda responded

We are thankful for your Mollie, drive safe!

November 25, 2021

There was considerable congestion and confusion when we arrived. There appeared to.be two placed to register. Personnel were friendly and helpful. all was taken care of. More

by Cdhorndick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Regal Honda responded

Thank you for the feedback.

November 23, 2021

Megan was very professional and the Honda team at Regal provided quality service. Thanks for all your help. More

by hgbeggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Nov 24, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's maintenance/service needs!

November 23, 2021

Ray went above and beyond to get my issue fixed, even though it was something he had never seen before, and arranged to have it covered by my aftermarket extended warranty. He made sure I was taken care More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Regal Honda responded

Thank you Brenda! We love Ray and agree that he goes above and beyond for his customers!

November 23, 2021

Ray Taylor is always easy to deal with and an EXECELLENT Service Advisor! The only drawback was waiting so long for the part that was needed took so long to come in, behind Regal's control, over a month. More

by nilslenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Regal Honda responded

We appreciate your patience regarding the lengthy wait time on receiving the part! And, we agree, Ray is an excellent service advisor!

November 23, 2021

Always have great service when I am there. They take great care of my baby!! More

by POPSTARZMAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service/maintenance needs!

November 22, 2021

Service advisor what great and took care of all my needs. Also tech did amazing job with my vehicle. More

by atorres813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Nov 24, 2021 -

Regal Honda responded

Thank you for the wonderful feedback regarding your recent visit to our service department!

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