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Regal Honda - Service Center

Lakeland, FL

4.4
2,480 Reviews

2,480 Reviews of Regal Honda - Service Center

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November 15, 2021

Greeted promptly and on time. Easy check-in. Given a number to text if I had any questions. Job completed on time. More

by USRGATORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicles service/maintenance needs!

November 15, 2021

The service was done in the time frame promised and the staff was very attentive. More

by YARAYARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

November 13, 2021

Ray is great and very helpful in the maintenence depth. It is very helpful that they will take you and bring you back to get your car More

by DSIEBERLMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's maintenance needs!

November 12, 2021

Austin was great and shuttle driver was too. The only thing car took long. But customer services was great More

by LAINNY.CASTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Nov 18, 2021 -

Regal Honda responded

Thank you Lainny!

November 12, 2021

Rob was great. The only issue was parts availability . My vehicle took 23 days to complete More

by Dezzey69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Regal Honda responded

Yikes, we're sorry to hear it took so long. We, like you are frustrated as well but we have our team just try their hardest! Hopefully things will be "normal" again soon.

November 11, 2021

Excellent service and the staff are so helpful!I sure will recommend it to others More

by LUZALX2NAT
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 12, 2021 -

Regal Honda responded

Thanks!

November 11, 2021

Ray in the service department is outstanding. We had an electrical problem with our Honda. He dispatched a Regal tow truck. They jump started our car. I drove to the service department. They replaced our b More

by Paul E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Regal Honda responded

Thanks Paul, see you next time :)

November 10, 2021

Everyone was extremely welcoming and I really felt that they really appreciated my coming to their business. More

by gathompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Regal Honda responded

Regal Service values and appreciates all of our customers!

November 10, 2021

I called on a Friday and spoke to Austin. Even though they were completely booked for Saturday, Austin was able to work me in. Thanks for the help. More

by RAYLLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 19, 2021 -

Regal Honda responded

Any time Ray!

November 10, 2021

Went in for oil change and tire rotation and different checks for 7000 mile check up. My wheel got scratched and left rear quarter panel was dinged. Not happy. More

by noel2153
Recommend Dealer
No
Employees Worked With
Austin, Levi Dillard, Megan Barnes
Nov 19, 2021 -

Regal Honda responded

Our Service Lane Manager Levi has attempted to contact you in order for us to resolve this.

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