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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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October 08, 2021

Great experience very nice stay i would recommend to any one to get service here More

by Freddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Oct 08, 2021 -

Regal Honda responded

Thank you Freddy!

October 08, 2021

I waited too much time my appointment was for 9:45 am for change oil, filter and tire rotation and I left 11 some More

by MAKORANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Oct 11, 2021 -

Regal Honda responded

I'm sorry you felt that was a long wait, next time let your advisor know if you would like to opt out of the courtesy car wash & Multi-point inspection to speed things up.

October 07, 2021

I am very satisfied and impressed with the service, just fantastic! Competent and differentiated team, service done with speed and quality. I live in Orlando, it's a little distant, but due to the excelle More

by lucianalopes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Oct 11, 2021 -

Regal Honda responded

WOW! Thanks for making the extra drive for us 😄😄

October 07, 2021

In and out in one hour and there were no charges due to unused coupons. More

by Phyturn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Oct 11, 2021 -

Regal Honda responded

NICE!!!

October 07, 2021

Honda Regal service was very nice very efficient Pleasant professional very courteous and met all our needs all right More

by TANK54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Oct 11, 2021 -

Regal Honda responded

Thanks for choosing Regal Honda!

October 07, 2021

Took my vehicle in for oil change and have a light fixed they forgot to order the part change the oil that I had to bring it back the next time it was just a hassle then they didn’t vacuum the vehicle out l More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
October 07, 2021

Great sales and financial team Chayton , Taylor and Edie are knowledgeable, friendly and professional staff t More

by yoirealsina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edie on financial department
Oct 11, 2021 -

Regal Honda responded

Thanks!

October 06, 2021

Very efficient, professional & friendly.Rob is the best Very efficient, professional & friendly. Rob is the best & very helpful Nice atmosphere Miss the popcorn More

by KEY13WEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Regal Honda responded

We miss the popcorn too! I'll bring this suggestion up to management ;)

October 06, 2021

Ray is the best Service Advisor I have ever had other than at a BMW dealership. I am not a big Regal sales fan however., More

by CLEITER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Regal Honda responded

Thank you, we think Ray is pretty great too. If you would like to share more about your sales experience please contact Customer Service Manager, Alaina Southern at alaina.s@regallakeland.com

October 05, 2021

Love this dealership and service department employees. They are very knowledgeable and respectful to their customers More

by jladzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra
Oct 06, 2021 -

Regal Honda responded

We love and appreciate all of our customers!

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