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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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September 21, 2021

Very pleasant and comfortable environment. I was updated on the progress of the repair frequently. More

by WCCOLLINS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes
Sep 27, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's service needs!

September 20, 2021

Jessica was great. The wait was long however and they forgot to put my tire cap back on! Now I have to get another tire pressure cap. More

by Benwilliams8808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Sep 27, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's service needs! Not sure what happened regarding the tire cap, but, feel free to stop by the dealership and we will be glad to put one on for you.

September 20, 2021

Rob and another technician we're super helpful to me without an appointment first thing on Friday morning. I appreciate their attendance and assistance. More

by DONNAHUSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Regal Honda responded

Thank you Donna!

September 18, 2021

Sorry can’t remember the lady’s name that helped me on my last visit but she was awesome!! More

by Maribel.tarraza67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Regal Honda responded

Thank you Maribel!

September 17, 2021

Un gran servicio fue un servicio rápido uy los empleados muy amables y muy atentos. More

by jose21342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Sep 27, 2021 -

Regal Honda responded

Gracias Jose!

September 16, 2021

Awesome service every time with Chrissy. She is on the ball all the time. I only use Honda Express care More

by VBOYTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's service needs!

September 16, 2021

First time I have not been happy with service. Saw three people sho said Alondra was my rep. Waited 15 to 20 minutes before she ever came out to write up service request.. waited 2 1/2 hours plus for car t More

by majmmh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Sep 27, 2021 -

Regal Honda responded

Thank you for the feedback on your recent visit to our service department. We value your comments and your business!

September 14, 2021

On time service with a smile. Text notification of updates is amazing. Great job guys. More

by Nicole Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Sep 15, 2021 -

Regal Honda responded

Thank you Nicole!

September 14, 2021

Was told I needed 30,000 check up said Ok to a quote of 575 or around there to be shocked at an over 700$ bill with no additional cost approval. As a recent covid widow I only do necessary repairs and do More

by lydpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Barnes
Sep 14, 2021 -

Regal Honda responded

Can you please provide your name and telephone number to our Customer Service Manager, Alaina Southern at alaina.s@regallakeland.com so we can access your service records. Thank you

September 14, 2021

The service is always great, they help you, when you need them. If you have any questions, they answer them right away. More

by DMEMERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Josh Woodard, Sammy De La Rosa, Jessica Torres, Levi Dillard, Megan Barnes
Sep 15, 2021 -

Regal Honda responded

Thank you!

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