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Regal Honda - Service Center

Lakeland, FL

4.4
2,542 Reviews

2,542 Reviews of Regal Honda - Service Center

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September 04, 2021

Levi personally left the dealership to come help me in a parking lot has I was stranded. He jumped the battery so I could get to the dealer. I believe he could tell they were super busy and didn't want me More

by Honda owner 18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Sep 08, 2021 -

Regal Honda responded

Sounds like Levi gave you 5-star customer service! We are so glad that he is a part of the Regal Team :)

September 04, 2021

Service was great. However, the same issue occurred again. This is the third time. Infotainment keeps shorting out. Apparently this is an ongoing problem with Honda. More

by jj.hydock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Regal Honda responded

Thank you for the feedback JJ and thank you for your patience!

September 03, 2021

Rob Young was my service advisor. He provided excellent input to my service request saving me money. Car was completed as promised. Great job, thanks. More

by mwm1810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Regal Honda responded

Thanks for choosing Regal Honda!

September 03, 2021

Let me start off by saying today I walked in Regal Honda to get a car part for my 00’ Honda. And out of know where here comes Mr. Bryant Stallworth asking me if I needed help. So to make long story short I More

by Kimberly Escoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Stallworth, James Henry
Sep 03, 2021 -

Kimberly Escoto responded

Bryant Stallworth is outstanding he’s the Kobe Bryant of car sales

Sep 03, 2021 -

Regal Honda responded

Congratulations on your new-to-you Kia!

September 03, 2021

I really appreciate the prompt service, Levi was great, very friendly and informative. I was promised 4 hour service and my service was completed in 2 hours More

by AMYABEAUTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Sep 13, 2021 -

Regal Honda responded

We love unexpected surprises & shorter wait times just as much as you do! See you next time :)

September 03, 2021

Easy online scheduling and prompt service on arrival. Friendly staff with an amazing waiting area with drinks and snacks. Clean environment with plenty of comfortable seating. More

by tiffjones1181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Regal Honda responded

Thank you, drive safe until we see you next time :)

September 03, 2021

Austin did a great job taking care the vehicle. He explained everything in detail. I was pleased with his service. He was upfront about how long the wait was. More

by bmulaparthi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Sep 13, 2021 -

Regal Honda responded

Thanks, see you next time :)

September 02, 2021

Good attention and very nice your people working. Thankfully and great place. I recommended for other friends and family. The service is excellent and very good. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Sep 03, 2021 -

Regal Honda responded

Thank you Brenda!

September 02, 2021

Chrissy and team were great. Pulled in at 4:00pm... got out in less than 45 min. Barley had time to get some work done in the waiting room. Thank You! More

by Umm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

September 02, 2021

I thank you and appreciated how you responded to me in a timely manner. When I needed it most. Thank you again for your business. More

by TAMCOTTJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Green
Sep 03, 2021 -

Regal Honda responded

Thank you!

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