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Regal Honda - Service Center

Lakeland, FL

4.4
2,541 Reviews

2,541 Reviews of Regal Honda - Service Center

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August 31, 2021

I wish I had the name of the person that helped me. She was informed & friendly. The greeters were kind & personable. It was really busy but they told me in advance what to expect. More

by TTOWNSEND7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Sep 03, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's service needs!

August 30, 2021

Very good service in Service Department. I visited the Sales Department at Honda Regal Lakeland. I had a very bad experienced. The Business Manager was so rude and said he could not do business with us. H More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 13, 2021 -

Regal Honda responded

Thank you for your feedback, we do not have anyone in finance by the name of Andrew & we would like to look into this further. If you could please provide your name & telephone number. We want all of our customers to leave happy!

Sep 13, 2021 -

Glenn responded

I did not say any name. Please read my message. I said business manager. Sure. I could contact you. What is the direct contact number and the direct person to file a complaint.

August 28, 2021

My experience here was great. They are very well organized. The facility is very clean and bright. All the personnel are polite and helpful. I will be going back to get work done on my car in the fu More

by sean13moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 31, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

August 27, 2021

Great service Great service great service great service great service great service great service great service great service great service greater it was great service great service great service great se More

by SHORNB2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Regal Honda responded

Thank you!

August 27, 2021

Friendly service writer, Chrissy is the best ! Customer copy of safety inspection is lousy since its black & white. Used a coupon for added value, thanks for saving me money. More

by ADIRMTNMOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Regal Honda responded

We agree Chrissy is pretty great!

August 27, 2021

Great service department. Jessica Torres was very helpful. She answered all our questions and got us back on the road quickly. I’m glad we chose Regal. More

by BARBARAKC01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Aug 31, 2021 -

Regal Honda responded

Thank you Barbara!

August 27, 2021

When antenna was removed to wash vehicle and not put back on…. Because I am disabled I had to get my grandson to put back More

by KRAZYBIRDYES
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 31, 2021 -

Regal Honda responded

We apologize for the oversight!

August 27, 2021

The service was GREAT and Megan was efficient and I appreciated Debbie who gave me a ride to and from the dealership to Watson Clinic. More

by FCLARK02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie, very nice and safe driver gave me a ride to and from Regal., Megan Barnes
Aug 31, 2021 -

Regal Honda responded

Thank you for the great review!

August 26, 2021

Awesome service. Finally they found the problem on my wife SUV. After four times attempted. They replaced the parts and we have no more problem. Thanks More

by namorpepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Aug 31, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service/repair needs!

August 25, 2021

We have been along time customer at Regal . We have alway had great service and great customer service with the staff.The staff was prompt and professional More

by MISSIONAMERICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres, Levi Dillard, Megan Barnes
Aug 31, 2021 -

Regal Honda responded

Thank you!

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