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Regal Honda - Service Center

Lakeland, FL

4.4
2,539 Reviews

2,539 Reviews of Regal Honda - Service Center

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August 12, 2021

Always quality care for my car. Superior service technicians and customer service! I won’t take my Honda’s anywhere else! Chrissy is absolutely the best! More

by LBLAND9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Regal Honda responded

Thank you for your loyalty to Regal :)

August 12, 2021

The service was good. The people are friendly. The only problem is that no one came to let me know why vehicle was ready to go More

by jaivissama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chayton Wodecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Regal Honda responded

Thank you for the feedback!

August 11, 2021

Made an appointment for an oil change and got right in. Was given a report before service to go over what needed to be done. Everyone is friendly and helpful. More

by LMRL56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Aug 11, 2021 -

Regal Honda responded

Thank you for the feedback! We appreciate you choosing Regal for your vehicle's service/maintenance needs.

August 10, 2021

The staff were absolutely wonderful!! Very attentive and knowledgeable. They worked really hard at making sure we were comfortable during our wait. Keep up the great work!! More

by mr2kwz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Debbie
Aug 11, 2021 -

Regal Honda responded

Thank you for the awesome feedback! We strive to make sure that our customers are completely satisfied with their visit to our dealership!

August 10, 2021

I always enjoy bringing my Honda CRV to Regal Honda. Personnel is always very professional, courteous, knowledgeable, and never try to sell me anything I do not need. More

by madelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Aug 10, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

August 10, 2021

They are very helpful. Especially appreciate service person Levi last several times I have had my car there. Work is not only well done, but friendly courteous service More

by Prberner2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Aug 11, 2021 -

Regal Honda responded

Thank you for the feedback! We love hearing how well Levi took care of you on your recent visit to the dealership.

August 09, 2021

We had communication issues with our contact point, Ray. He didn’t return phone calls and when we talked to others. We would still need to wait for Ray’s call. Unacceptable. More

by TJS
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Just relocated too Florida and I’m extremely satisfied with the service I have received the two times I have had my CRV in for oil change and tire rotation. Chrissy took great care of me and my vehicle, s More

by MCMICKLEBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Regal Honda responded

We agree - Chrissy is the Best!

August 09, 2021

It’s because of Ray Taylor that I come there. He is fair and very knowledgeable in his field. He is good to point out issues More

by Eddie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hampton, Levi Dillard
Aug 10, 2021 -

Regal Honda responded

Thank you Eddie! We love Ray and are so glad that he is a part of the Regal Team :)

August 09, 2021

Chrissy was my guardian angel. Every time I have come to Honda she has been 200 percent on task. Every one acknowledge s you when you walk in .they say hello as they pass you by and asks if you are being he More

by email2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Regal Honda responded

We agree Chrissy does a great job of taking care of her customers :)

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