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Regal Honda - Service Center

Lakeland, FL

4.4
2,526 Reviews

2,526 Reviews of Regal Honda - Service Center

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May 20, 2021

Ray was professional and courteous, the only reason my rating was not 5 stars was because of the time it took to make the repairs. More

by cwags1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Regal Honda responded

Thank you for the review!

May 20, 2021

Levi did a great job keeping me informed on the progress of my vehicle since I just dropped it off. I went for an oil change and a recall service. More

by Cwessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 21, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's maintenance/repair needs!

May 19, 2021

Great service here at Lakeland Honda, I really appreciate the customer service. Friendly faces and also helpful with the questions I had about my car. More

by KGrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 21, 2021 -

Regal Honda responded

Thank you!

May 18, 2021

I have been here only twice once for parts and once for service and it was very good. So I think that’ s saying enough More

by slderbostic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
May 18, 2021 -

Regal Honda responded

We appreciate your business!

May 18, 2021

Jessica was a pleasure to work with. She kept us informed. Pleased with the maintenance. Thanks for washing the car. Definitely will come back again. More

by DOUGLASK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 18, 2021 -

Regal Honda responded

We appreciate your business and look forward to working with you again on any future vehicle service needs that you may have.!

May 18, 2021

Great service!! My advisor communicated with me throughout the entire time (10 days). All my concerns were addressed. My car feels safer to drive now. More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 18, 2021 -

Regal Honda responded

We love hearing from our satisfied customers!

May 18, 2021

From the moment I arrived until I picked up my car, the service was exceptional. Jessica is a fantastic advisor. And the 2 gentlemen who dropped me off and picked me up from work were great. More

by TAM_MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Levi Dillard
May 19, 2021 -

Regal Honda responded

Thank you Tam! We love Jessica and are so glad that she is a part of our Regal Team!

May 18, 2021

Jessica Torres Service Rep was very rude. She was late to help us. She had a bad attitude from the first time meeting us. B More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Torres
May 17, 2021

Chrissy is always helpful, makes us feel like family, makes us feel welcome. She lets us know what services are needed for our vehicle. She is amazing! More

by PATRON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Regal Honda responded

We agree, Chrissy is pretty amazing!

May 14, 2021

Adam kept me posted on all that was going on with my van. I really appreciated Adam letting me know when they finished the work, so I could pick up my van. Thank you More

by NUTMEGGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips-5 stars
May 14, 2021 -

Regal Honda responded

Thank you!

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