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Regal Honda - Service Center

Lakeland, FL

4.4
2,477 Reviews

2,477 Reviews of Regal Honda - Service Center

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April 15, 2021

Went in for a passenger side windshield wiper failing to work. My advisor Ray was busy serving other customers but another advisor Levi came out and quickly diagnosed the issue and took care of it. He was a More

by acfusaro10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
Apr 16, 2021 -

Regal Honda responded

Hey, it's a team effort sometimes! Glad we could help :)

April 15, 2021

I purchased my 2014 Honda Accord seven years ago and am very pleased with the services performed especially received from customer representative, Ms. Chrissy Hartman. More

by BALTGDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Regal Honda responded

Thank you for choosing Regal

April 14, 2021

Chrissy is always friendly & professional. She always makes sure that everything is done right the first time. I am very satisfied with the service done. Thank you More

by SERVINHIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Regal Honda responded

Thank you

April 14, 2021

Ray was very helpful and the service was very fast for having no appointment. I plan on doing all my service there in the future. More

by rickvelazquez71@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Regal Honda responded

Thank you!

April 14, 2021

My appointment was on time and Dustin was really friendly and have a good customer service skills. ,I will definitely come back. Thank you very much More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Apr 16, 2021 -

Regal Honda responded

Thank you Ana, we look forward to seeing you again :)

April 14, 2021

Every time I go there I they do a great job on my car. And the service is awesome and very one is very friendly More

by FLABARBERA579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

Thank you Barbera!

April 13, 2021

Very pleased with tech. VERY DISAPPOINTED WITH VACUUM JOB, it was almost non existent. Tech offered to vacuum. I didn’t have time to wait More

by irisblooms9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Apr 16, 2021 -

Regal Honda responded

The vacuuming actually is non-existent. We only offer the complimentary carwash right now, not vacuum. If you let your service advisor know you are interested when the car is dropped off they will make sure it gets done!

Apr 17, 2021 -

irisblooms9 responded

I payed $11 for the vacuum. It wasn’t free

April 13, 2021

Service was prompt and fast. I was assigned to a different advisor,but on arrival he was not available. Mr. Taylor took over immediately and got the job done. More

by CILF1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We thank you for your understanding and patience. We are so glad that Ray could step in and get the job done!

April 13, 2021

Great service as always. Ray has always provide quick service and kept my cars running smooth for the last 15 plus years. He is the main reason I keep coming back More

by TSCHIDAKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We love Ray and definitely understand the loyalty that he inspires in his customers. He is one of a kind!

April 13, 2021

Very clean and friendly had to wait but they had snacks and waters which was very helpful after working all night and being hungry everybody was very friendly and very helpful More

by Lisalee9286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

Thank you for the feedback Lisa! We appreciate your patience and understanding when the wait time ran a little bit long!

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