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Regal Honda - Service Center

Lakeland, FL

4.4
2,477 Reviews

2,477 Reviews of Regal Honda - Service Center

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April 13, 2021

Chrissy is the best! Most friendly! She is the reason we take our vehicles to Regal Honda. She is always willing and able to help us out. More

by E. Bussell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We agree Chrissy is the Best and love that she takes such great care of her customers!

April 10, 2021

You run a very tight ship! Rob and Ray are top notch. Very professional and consistent. They are a big reason why we bought the Honda Passport recently, and not the Mazda. More

by ZAMRASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your service and now sales needs! You made a great choice in the Honda Passport :)

April 09, 2021

Ray Taylor does an excellent job, the maintenance under Ray's leadership was performed much quicker than I expected! I will be scheduling a follow-up appointment next week to have the repair recommended c More

by nilslenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Apr 12, 2021 -

Regal Honda responded

We love Ray and look forward to working with you again on the recommended services!

April 09, 2021

Continue to be impressed by this dealership. You make an appointment for service, show up, and then are treated fairly and kept informed as to your progress. More

by rsuchenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz
Apr 09, 2021 -

Regal Honda responded

Thank you, can't wait to see you next time!

April 09, 2021

Regal has provided quality serve for over 30 years that I have been a customer. From buying a new car to service on all my vehicles Regal has been super. More

by TEETIME33810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Regal Honda responded

Thank you for your continued loyalty to Regal!

April 09, 2021

Very clean and fast courteous service Wait time was Very clean and fast courteous service Wait time was minimal. Also received certificate for breakfast at Charlie’s Was ask about a car no was b More

by DSCIZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Regal Honda responded

We appreciate you choosing regal for your vehicle's service/repair needs!

April 08, 2021

Chrissy is that service advisor that is friendly, gets you in and on your way quick. She covered what we needed to save for in regards to future service as well. I loved it when RegL would vacuum the ins More

by Meredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Regal Honda responded

Thanks for the feedback Meredith!

April 08, 2021

usually I receive reasonable service. This time I requested two services but only one was performed. I could not wait several more hours for the second item to be completed. More

by RMASDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Regal Honda responded

Thank you for taking the time to leave us feedback on your recent visit to our service department. We hate to hear that you were not completely satisfied with the service that you received. Rob will be reaching out to you to discuss what we can do to complete the service that you requested. Thank you again for choosing Regal for your vehicle's service/maintenance needs!

April 08, 2021

Great dealership. Normally would give 5 stars but we were unable to get a ride (shuttle) back to the dealership because they had our phone number incorrect. Finally after about a 1/2 hour, I was able to cont More

by DROPBOCKS
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Regal Honda responded

Yikes, sorry about the mix up.

April 08, 2021

I bought my 2021 Honda Ridgeline truck on 04/02/2021 and working with Austin was excellent. Very polite and helpful. I was very impressed with the Honda sales manager, Thomas Farris. He went the ex More

by donald.wright1329
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Glover, Sammy De La Rosa
Apr 09, 2021 -

Regal Honda responded

Donald, Thank you for your kind words & for choosing Regal. Congratulations one your new Ridgeline -- stop by anytime to say hello!

Apr 10, 2021 -

donald.wright1329 responded

I will be stopping in on Monday to get my protective finish on my 2021 honda ridgeline. My friend Barbara loves my truck and she wants one also and when she is ready I will be bringing her up to Lakeland Honda for a good deal on a ridgeline. My friends say it has the comfort and smoothness of a sedan or wagon with a bed on the rear. It has so much room you think your driving a suv.

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