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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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March 27, 2021

Regal Honda Lakeland, they make my dream come true to be an owner of a Civic Type R, now it's the only dealer i take my Civic Type R for maintenance or anything else, very friendly crew and helpful. More

by RODRIGUEZ.TECH78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheron Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Betances, Angelo Mendez, Sammy De La Rosa
Mar 29, 2021 -

Regal Honda responded

Thank you & congrats on your Civic Type R!!!!

March 26, 2021

You guys provided a great service. John was very knowledgeable and helpful. Got us in and out at a reasonable time.. Great job to the team!! More

by SHANNONPARKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnerarad
Mar 29, 2021 -

Regal Honda responded

Thanks Shannon

March 26, 2021

I had an oil change and tire rotation service. It was done in approximately 45 minutes. I waited while the service was being performed. Price was on the high side for this simple service. More

by RSENGINEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelo Mendez
Mar 26, 2021 -

Regal Honda responded

We're sorry to hear you think the prices were high, You can always follow us on social media or check the website for coupons. We try to stay competitive to the market with fair pricing - we also include a carwash & 127 point inspection on your vehicle. :)

March 25, 2021

Service was great and done in a timely manner. My complaint is the paperwork processing. The last two times I have taken my CRV in for service, it has taken 20 to 45 minutes after the car has been s More

by SPENCE.AUTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Mar 29, 2021 -

Regal Honda responded

Thank you for your feedback, We will look into this as this is not acceptable in our book. We apologize for the inconvenience.

March 24, 2021

I new it would take quite some time to work on my car. Ray made that time easier to deal with. Ray even offered me a coupon to eat. More

by AVlasque1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Regal Honda responded

good service & free food, what more could you ask for?! See you next time

March 24, 2021

Ray has a positive can do attitude in a very busy environment. He is very good at explaining your service needs, and making your experience a happy one. More

by JENBARNHOLTH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Regal Honda responded

Thanks for choosing Regal

March 24, 2021

I have bought 3 vehicles from this dealership. I appreciate the continued customer service after purchase. The personnel in the Service area are professional and keep you updated on your vehicle. More

by Narde)o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 25, 2021 -

Regal Honda responded

Thank you for choosing Regal!

March 24, 2021

I received Excellent service for my oil Change and tire rotation and multi inspection. They returned my car to me with a car wash. He let me know what I needed to do now. More

by EGCOWLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Mar 25, 2021 -

Regal Honda responded

Thanks for choosing Regal!

March 24, 2021

Call for a service appointment on Monday got an appointment for Tuesday, I John greeted me and took care of all the service I need it, More

by Ecoco53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnerard
Mar 25, 2021 -

Regal Honda responded

Thanks- glad we could get you in quickly!

March 24, 2021

Excellent Service... Service rep was helpful and courteous, explained the work that needed to be done on vehicle. Didn't have to wait too long for entire service. More

by BFALODUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Mar 25, 2021 -

Regal Honda responded

That's great! Thanks

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