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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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March 23, 2021

Always a great experience even when spending a lot of money. Ray you in service provides excellent customer service. He is very attentive and takes the time to know you and your vehicle. The coupons are More

by CMKP521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Regal Honda responded

Thank you for your kind words, see you next time :)

March 23, 2021

I would prefer not to comment on this part. I would prefer not to comment on this part of the surgery. Done done done done More

by SHALONDATOWNSEND071011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Regal Honda responded

Thanks

March 22, 2021

Levy, in "service" is great, attentive, unsolicited follow thru, as have Rob Young & Ray Taylor always performed in the past. In the past six years I've purchased two new Hondas, so far both with More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levy; a new person in service. , Andre Betances, Baziel Cabrera
Mar 22, 2021 -

Regal Honda responded

Thank you!! We are so happy to hear of your great experiences with our team. We see you have pricing marked as only 1 star :( Follow us on social media to find out about coupons or make sure you are signed up to receive specials

March 22, 2021

I always enjoy going to regal lakeland hills blvd. They are always friendly and take care of the issues immediately. I even took my company vehicle there although it’s Chevy. Thank you More

by Hulya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown
Mar 23, 2021 -

Regal Honda responded

We appreciate your loyalty to Regal!

March 22, 2021

Regal Lakeland is very fast, friendly and efficient. What else could you say about such a great service department and Chrissy H. Is top notch. More

by K. Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Regal Honda responded

Thank you for the feedback and we agree Chrissy is pretty awesome!

March 22, 2021

This was a service to install sway bar bushings on my CRV. The technician advised my service advisor, Rob Young, that the incorrect parts had came in, and they would have to re-order them. Rob was great More

by MBYBEE1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Regal Honda responded

Thank you for your patience and we look forward to a quick and accurate installation when the parts come in for your vehicle!

March 22, 2021

Fast service is good, after service notice for done to me is thank full, I have two Honda cars.since 7years of regal Honda customer. More

by Jayj Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Regal Honda responded

Thank you for the feedback! We look forward to working with you again on any future service/maintenance needs that you may have!

Mar 23, 2021 -

Jayj Kim responded

To Regal Honda

March 19, 2021

Fast efficient friendly on-time service. Brought car in for 15000 routine service and was on my way 45 minutes later. Adam took good care of me. More

by JFMANKOPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 19, 2021 -

Regal Honda responded

Thank you!

March 19, 2021

Great service. The express service got me in and out fast, but very thorough with my car, suggesting future service. Many thanks to Adam and the team! More

by DCHRIS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 19, 2021 -

Regal Honda responded

Thanks for choosing Regal!

March 19, 2021

I have only good things to say about the customer service at Regal! Levi in the Service Dept. was so helpful in getting my transmission issue taken care of quickly. More

by marilynd721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
Mar 22, 2021 -

Regal Honda responded

Thank you!

Mar 22, 2021 -

marilynd721 responded

Another pleasant experience with Regal today. The repair was done within the estimated time frame and they even noticed that my tire pressure light had come on, and tires were aired up before returning the car to me. Great service again!

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