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Regal Honda - Service Center

Lakeland, FL

4.4
2,544 Reviews

2,544 Reviews of Regal Honda - Service Center

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April 14, 2021

My appointment was on time and Dustin was really friendly and have a good customer service skills. ,I will definitely come back. Thank you very much More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Apr 16, 2021 -

Regal Honda responded

Thank you Ana, we look forward to seeing you again :)

April 14, 2021

Chrissy is always friendly & professional. She always makes sure that everything is done right the first time. I am very satisfied with the service done. Thank you More

by SERVINHIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Regal Honda responded

Thank you

April 14, 2021

Ray was very helpful and the service was very fast for having no appointment. I plan on doing all my service there in the future. More

by rickvelazquez71@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Regal Honda responded

Thank you!

April 13, 2021

Very clean and friendly had to wait but they had snacks and waters which was very helpful after working all night and being hungry everybody was very friendly and very helpful More

by Lisalee9286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

Thank you for the feedback Lisa! We appreciate your patience and understanding when the wait time ran a little bit long!

April 13, 2021

Chrissy is the best! Most friendly! She is the reason we take our vehicles to Regal Honda. She is always willing and able to help us out. More

by E. Bussell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We agree Chrissy is the Best and love that she takes such great care of her customers!

April 13, 2021

Great service as always. Ray has always provide quick service and kept my cars running smooth for the last 15 plus years. He is the main reason I keep coming back More

by TSCHIDAKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We love Ray and definitely understand the loyalty that he inspires in his customers. He is one of a kind!

April 13, 2021

Very pleased with tech. VERY DISAPPOINTED WITH VACUUM JOB, it was almost non existent. Tech offered to vacuum. I didn’t have time to wait More

by irisblooms9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Apr 16, 2021 -

Regal Honda responded

The vacuuming actually is non-existent. We only offer the complimentary carwash right now, not vacuum. If you let your service advisor know you are interested when the car is dropped off they will make sure it gets done!

Apr 17, 2021 -

irisblooms9 responded

I payed $11 for the vacuum. It wasn’t free

April 13, 2021

Service was prompt and fast. I was assigned to a different advisor,but on arrival he was not available. Mr. Taylor took over immediately and got the job done. More

by CILF1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal Honda responded

We thank you for your understanding and patience. We are so glad that Ray could step in and get the job done!

April 10, 2021

You run a very tight ship! Rob and Ray are top notch. Very professional and consistent. They are a big reason why we bought the Honda Passport recently, and not the Mazda. More

by ZAMRASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your service and now sales needs! You made a great choice in the Honda Passport :)

April 09, 2021

Ray Taylor does an excellent job, the maintenance under Ray's leadership was performed much quicker than I expected! I will be scheduling a follow-up appointment next week to have the repair recommended c More

by nilslenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Apr 12, 2021 -

Regal Honda responded

We love Ray and look forward to working with you again on the recommended services!

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