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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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March 01, 2021

Great service thanks! I was given phone calls to let me know how the work was progressing and when it was finished and when I could pick up the vehicle it went very smoothly and I really appreciate it. More

by MARYKATHRYNSTAPLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
Mar 02, 2021 -

Regal Honda responded

Thank you MaryKathryn for the wonderful feedback!

February 28, 2021

Tony was an absolute delight to work with. He was very prompt in meeting our needs. It was a great experience dealing with this dealership where every employee was friendly and made us feel welcome. More

by bdeabreu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY MONTANO
Mar 01, 2021 -

Regal Honda responded

Thank you for the feedback regarding your recent visit to our service department! We love hearing from our satisfied customers!

February 27, 2021

Great service. Ray is the BEST!!!!!! He is always very helpful and professional. He is a pleasure to do business with, he is an asset to your company. More

by LAWRENCEPLUMBING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Regal Honda responded

Thank you for the feedback! We love Ray and agree he is the BEST :)

February 27, 2021

Sometime you run into the right person. And another time you can really say they seems to be having a bad day. But i run into a few good people. More

by MCHISHOLM001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Regal Honda responded

Thanks, we try to have good days all the time, especially Chrissy

February 26, 2021

They were quick with finding the problem and putting in new battery. Ask to get get washed to and lots of missed areas and inside not vaccum More

by briannasdreams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
Feb 26, 2021 -

Regal Honda responded

Brianna, we apologize but the complimentary carwash does not include the vacuum anymore. Next time let them know and they can discuss options with you.

February 26, 2021

Absolute pleasure bringing my vehicles here for service. Ray is awesome and took my car in quickly when he saw I was in a hurry to drop it off!! Thanks Ray!! More

by FYRFYTRDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Regal Honda responded

Thanks for choosing Regal, You accidentally gave Ray 2 stars though :(

February 26, 2021

I had an issue with my new 2021 Pilot (only 300 miles on it). I brought it in for service and it was determined there was rodent damage to washer hoses and air bag! David examined the damage and stepped u More

by ddavid0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, David Voci
Feb 26, 2021 -

Regal Honda responded

Wow, hopefully no more rodents after this! Glad to have you back on the road again :)

February 26, 2021

John Sinnerard was awesome! He have me quick, friendly service and was honest and NOT pushy. John was training Levi and they were both friendly and provided great service. More

by DAVIDAPENTECOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnerard
Feb 26, 2021 -

Regal Honda responded

Thanks Great to hear! See you next time

February 26, 2021

They did a great job, that was in a timely manner. The service representative did a great job and took care to lesson the bite as we thought our first service was free. We just had to psy for the oil chan More

by coachwoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Montana
Feb 26, 2021 -

Regal Honda responded

Thank you for the feedback and we look forward to working with you again on any future service/maintenance needs that you may have!

February 26, 2021

Michael Greenhow has been a great salesman to work with. I would recommend him and Regal. My car was cleaned and Michael showed me how to open back lift More

by SENA.SCHIRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Chelsea
Mar 01, 2021 -

Regal Honda responded

Congratulations on your new vehicle!

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