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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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February 25, 2021

Excellent job, keep up the great work. Looking forward to next service appointment to be as good as this one 👍. Customer service was great. John kept me up to date on what was going on with my vehicle. More

by HCHBASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnerard (service)
Feb 25, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

February 25, 2021

Pleasant,friendly and prompt service from making appointment to initial contact with service writer to service itself. Everyone was courteous and helpful from beginning to end. More

by JULIUSROUNTREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown
Feb 25, 2021 -

Regal Honda responded

Thank you Julius! We love hearing from our satisfied customers and are always here to help out with any future service/maintenance needs that you may have.

February 25, 2021

As always great service Chrissy, as always was great, very helpful and friendly. Car was ready in less time than expected. Overall had a smooth, excellent experience! More

by MIMARTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Regal Honda responded

Thanks, see you next time!

February 24, 2021

Great service and communication. Would definitely go back again for service. The place was very cleaned. The people were very friendly. I love the free car wash after the service. More

by NTN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
Feb 25, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service/maintenance needs!

February 24, 2021

People were friendly, efficient, timely, and over al did great great great great great great great great great great great great great great great job! More

by BLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Regal Honda responded

Thank you for the feedback on your recent visit to our service department!

February 24, 2021

Said they did 15 point inspection. Don't believe it. Ask to refill washer fluid. Did not? Don't believe any fluids where checked😥😢sad More

by REVDALE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Feb 25, 2021 -

Regal Honda responded

We apologize for any oversight from our service team members and invite you to stop by the dealership to have your washer fluid topped off whenever you are in the area!

February 24, 2021

Working with Kyle and the rest of the service team is always a pleasure. They seem to really care about their customers. I really appreciate them. More

by LSVIGNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Feb 25, 2021 -

Regal Honda responded

We love our service team members here at Regal and are so glad that you chose us for your vehicle's service/maintenance needs!

February 24, 2021

One of the best service I’ve had at Regal. For my next service, I am definitely requesting Adam Phillips. Outstanding service, he was to the point. More

by MCPURELOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Feb 25, 2021 -

Regal Honda responded

Thank you for the feedback regarding your recent visit to our dealership. We love hearing what a great job our service team is doing!

February 23, 2021

Friendly and helpful staff communicated great during the time my vehicle was being serviced. From scheduling the appointment to picking it I was pleased with the overall experience. More

by RUTH.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Feb 24, 2021 -

Regal Honda responded

Happy we could make it a pleasant experience Ruth :)

February 23, 2021

I have been bringing my car to Regal Honda since I moved here almost 5 years ago.. They are the best. Chrissy is the best More

by Sally55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Regal Honda responded

Thank you Sally! We appreciate your loyalty to Regal and look forward to working with you again on any service/sales needs that you may have.

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