Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,515 Reviews

2,515 Reviews of Regal Honda - Service Center

Sort by
March 03, 2021

As normal outstanding service from the Regal group. Although the Saturday traffic was unreal. The regal service department group was outstanding. Keep up the good work. More

by rtaylor183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
Mar 03, 2021 -

Regal Honda responded

Saturdays can get pretty busy. We appreciate you understanding!

March 03, 2021

Very friendly service, everyone is very nice I was there for an oil change and they said the car needed 30,000 mile service they offered a car to me to drive until my car was ready. More

by philipkimrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Regal Honda responded

Thanks for choosing Regal!

March 03, 2021

I am 😊 with the customer service rep Chrissy for any work on my 2015 Honda. She is so friendly and listens to what I need done on my car. This is why I shop at Regal...your service people are great 😊 More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Regal Honda responded

Thanks Terry, we think you are pretty great too!

March 02, 2021

Great service from a friendly and helpful staff! As soon as I arrived to the service area, Justin provided fast service and kept me informed of the progress while my vehicle was getting serviced. More

by ED MORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Mar 02, 2021 -

Regal Honda responded

Thank you Ed! We look forward to working with you again on any future service/sales needs that you may have!

March 02, 2021

We dropped our vehicle off on Friday evening for an 8am service on Saturday morning. Waited and waited at the house for a phone call to let us know our car was ready to be picked up. Didnt even get that More

by DAMPIER2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in service dept.
Mar 03, 2021 -

Regal Honda responded

Thank you for taking the time to reach out to us regarding your visit to our service department. We apologize for the lack of communication that you received and will be addressing that with the parties involved. As always we want you to leave our dealership completely satisfied with the work performed and the treatment that you received!

March 02, 2021

The service is good specially Ray Taylor. They did a good job. I dont have anything to say but you keep insisting wanted 25 words More

by TDY30AZA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Regal Honda responded

Thank you for the feedback!

March 02, 2021

Always provide professional service with fair prices. Although not the nearest provider, I’ve maintained a more than decade long business relationship, with four vehicles with Regal because of their atte More

by PGWoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Mendez
Mar 02, 2021 -

Regal Honda responded

We thank you for your loyalty to Regal!

March 02, 2021

This is my only place for service, I feel like I’m well taken care of and Rob Young is excellent, very considerate to needs. More

by iwanrobn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Regal Honda responded

Regal loves their customers and always wants you to leave here completely satisfied with the level of service that you received!

March 01, 2021

Honda always does a great job for us! Kudos to Ray Taylor for helping is out especially when it’s an unknown sound. Thanks again!! More

by susanunderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Regal Honda responded

Thank you Susan! We love Ray and agree he always does a great job for his customers!

March 01, 2021

Had recall service done on drive shift. Entire experience was outstanding, service was completed in a timely manner as I was waiting at the dealership More

by ckshack
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Mar 02, 2021 -

Regal Honda responded

We love hearing from satisfied customers and look forward to working with you again on any future service/maintenance needs that you may have!

...
163
...