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Regal Honda - Service Center

Lakeland, FL

4.4
2,475 Reviews

2,475 Reviews of Regal Honda - Service Center

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February 12, 2021

Very fast and polite. I expressed my concern about grease on my apolstry from previous services and the service associate was apologetic and still friendly after my complaint. More

by Erving84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Phillips , Kyle Cook
Feb 12, 2021 -

Regal Honda responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your business and look forward to working with you again on any future service/maintenance needs that you may have!

February 12, 2021

Great service. I Clean and friendly waiting area. Well Great service. I Clean and friendly waiting area. Well organized and efficient staff. Service was done in a very timely fashion. Job well done to More

by suesue45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
Feb 12, 2021 -

Regal Honda responded

Thanks!!

February 11, 2021

Always friendly and efficient in completing maintenance and service. Scheduling is simple and convenient by phone or internet. Showroom and waiting area are clean and comfortable. More

by mbrumback
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Regal Honda responded

We appreciate you taking the time to let us know how your recent visit to our service department went. We look forward to working with you again on any future service/maintenance needs that you may have!

February 11, 2021

Always prompt, especially the “no wait” service department for oil changes. Free car wash to go with it, and free car wash at any time that goes well for an elderly person like me and saves water c More

by BMORGRAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Regal Honda responded

We appreciate you choosing Regal for your vehicle's service/maintenance needs!

February 11, 2021

Very pleased with the service I have received. Mostly have dealt with Chrissy and she is always very knowledgeable about my concerns and seems to have an interest in my concerns. More

by Ldshiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Regal Honda responded

We love Chrissy and think she does a great job of taking care our her customers!

February 10, 2021

Very professional and responsive to the customer's needs. We setup an appointment with David Schultz and were able to get our new Honda CRV the same day. More

by rsuchenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz
Feb 10, 2021 -

Regal Honda responded

Congrats!!!

February 10, 2021

Finally fixed the popping noise after two trips but when I got home noticed my car wasn't put back together properly 🙄...the lady at the loaner office was great and the loaner car was nice that's really al More

by COURTNEYRAE826
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dustin Brown
Feb 12, 2021 -

Regal Honda responded

Courtney, Thank you for your feedback. We will look into this further, Please contact Honda Service Manager David Voci if you have anything further to add. Thank you

February 09, 2021

un execelente servicio muy eficas y rapido me encanto y no tuve problemas Ademas de el servicio que requeria me agragaron algo extra miy recomendable gracias More

by SIMSOP99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cheshire, Dustin Brown, Angelo Mendez
Feb 10, 2021 -

Regal Honda responded

Gracias

February 09, 2021

I never thought that I would enjoy getting my car serviced. I used to dread this part of car ownership, but with regal Honda they make the experience an excellent one every time. More

by valstgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Feb 10, 2021 -

Regal Honda responded

SO happy to hear that!! See you next time :)

February 09, 2021

I love to bring my car to Regal honda. The folks are always very friendly, corteous, and knowledgeable. Thanks for your excellent service! The nice coffee station they have is also great! More

by madelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Regal Honda responded

Thanks, the coffee is kind of the best part :)

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