Regal Honda - Service Center

Tony talked to me about my vehicle what to do and what not to do with my HRV. This is the best place to take my vehicle. These people are very well educated and seem to know alot about vehicles. I will be not to do with my HRV. This is the best place to take my vehicle. These people are very well educated and seem to know alot about vehicles. I will be back. I was going to Honda Brandon for over 15 years and was a loyal customer but not anymore. All they give is the run around and nothing gets accomplished. I am so tired of this. More

Great experience! Rob got me in on time and called me when it was ready. On the call he explained what they did and how it helped. Awesome service. when it was ready. On the call he explained what they did and how it helped. Awesome service. More

The dealership is clean, stocked with amenities, but the people make the difference! From the personal service from MY advisor, to the cashier closing out my bill, the service is exceptional! people make the difference! From the personal service from MY advisor, to the cashier closing out my bill, the service is exceptional! More

Arrived at dealership without an appointment for first time service on new 2020 CRV. John Sinnehard was my service advisor, he was professional and my service was performed without issue. Good Job everyon time service on new 2020 CRV. John Sinnehard was my service advisor, he was professional and my service was performed without issue. Good Job everyone. More

The customer service technicians at Regal are very friendly and helpful. The service manager Kyle is less than impressive on all accounts of customer service and helpfulness. Our suv has been in the s friendly and helpful. The service manager Kyle is less than impressive on all accounts of customer service and helpfulness. Our suv has been in the shop there 4 times now and they’ve yet to fix the issue we’re having. At this point we’ve taken our car to another Honda dealership for service. Whatever you do don’t buy the extra coverages or eco care for your vehicle here you’ll only be disappointed to find out nothing is covered except tires and oil changes. We were told bumper to bumper on everything by the finance team only to be told I owed them for $35 for an air filter on my first oil change. I questioned the cost with the finance department and was told to take it up with the service department. It’s a constant round robin game. I will say if you make a big enough complaint eventually you just email the owner and stuff gets taken care of. It shouldn’t have to be this way. More

Our Service advisor Mr Ray Taylor was really approachable and friendly. He gave us good customer service.We will definitely going back again for our next service. and friendly. He gave us good customer service.We will definitely going back again for our next service. More

Jessica was very helpful she explain my multi point inspection and all repair I will definitely go back very good service at regal Honda .I will bring my other car in inspection and all repair I will definitely go back very good service at regal Honda .I will bring my other car in More

REGAL HONDA IS A BIG RIP OFF!! In all my life I have never been to a reputable company that charges you if they can’t fix the problem that you brought to them. I brought my Honda Odyssey to Regal Honda never been to a reputable company that charges you if they can’t fix the problem that you brought to them. I brought my Honda Odyssey to Regal Honda to get my Tire Pressure Monitor reset. After waiting more than two hours, the Service Manager came and told me that they can’t fix the problem. Then handed me a bill for $124. I PAID the bill!! He also told me that if I buy a new HONDA Tire Sensor from them at a cost of $421 that they could fix the problem. I told him to order the part and I will be back. The part came in and I waited another two and a half hours. The Service guys came to me again and said we can’t fix the problem. He said he could fix it if I bought 3 more Tire Sensors at $421 X 4 = $1,684 just to read the tire pressures. WHAT A RIP-OFF!!! IF HONDA CAN'T FIX MY HONDA, WHO CAN??? More

What can I say. Ray was exceptional. I managed stores for a major shoe company and people of his caliber are hard to find these days.I am retired, but if I was still managing stores, I would be actively recr a major shoe company and people of his caliber are hard to find these days.I am retired, but if I was still managing stores, I would be actively recruiting him to work for me. More

Great service. Kyle Cook was very polite. Love my Honda insight. A customer for life because they have a great rating for safety and price. insight. A customer for life because they have a great rating for safety and price. More