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Regal Honda - Service Center

Lakeland, FL

4.4
2,626 Reviews

2,626 Reviews of Regal Honda - Service Center

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March 24, 2021

Ray has a positive can do attitude in a very busy environment. He is very good at explaining your service needs, and making your experience a happy one. More

by JENBARNHOLTH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Regal Honda responded

Thanks for choosing Regal

March 24, 2021

I received Excellent service for my oil Change and tire rotation and multi inspection. They returned my car to me with a car wash. He let me know what I needed to do now. More

by EGCOWLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Mar 25, 2021 -

Regal Honda responded

Thanks for choosing Regal!

March 24, 2021

Call for a service appointment on Monday got an appointment for Tuesday, I John greeted me and took care of all the service I need it, More

by Ecoco53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnerard
Mar 25, 2021 -

Regal Honda responded

Thanks- glad we could get you in quickly!

March 23, 2021

Always a great experience even when spending a lot of money. Ray you in service provides excellent customer service. He is very attentive and takes the time to know you and your vehicle. The coupons are More

by CMKP521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Regal Honda responded

Thank you for your kind words, see you next time :)

March 23, 2021

I would prefer not to comment on this part. I would prefer not to comment on this part of the surgery. Done done done done More

by SHALONDATOWNSEND071011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Regal Honda responded

Thanks

March 22, 2021

Levy, in "service" is great, attentive, unsolicited follow thru, as have Rob Young & Ray Taylor always performed in the past. In the past six years I've purchased two new Hondas, so far both with More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levy; a new person in service. , Andre Betances, Baziel Cabrera
Mar 22, 2021 -

Regal Honda responded

Thank you!! We are so happy to hear of your great experiences with our team. We see you have pricing marked as only 1 star :( Follow us on social media to find out about coupons or make sure you are signed up to receive specials

March 22, 2021

Regal Lakeland is very fast, friendly and efficient. What else could you say about such a great service department and Chrissy H. Is top notch. More

by K. Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Regal Honda responded

Thank you for the feedback and we agree Chrissy is pretty awesome!

March 22, 2021

I always enjoy going to regal lakeland hills blvd. They are always friendly and take care of the issues immediately. I even took my company vehicle there although it’s Chevy. Thank you More

by Hulya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown
Mar 23, 2021 -

Regal Honda responded

We appreciate your loyalty to Regal!

March 22, 2021

Fast service is good, after service notice for done to me is thank full, I have two Honda cars.since 7years of regal Honda customer. More

by Jayj Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Regal Honda responded

Thank you for the feedback! We look forward to working with you again on any future service/maintenance needs that you may have!

Mar 23, 2021 -

Jayj Kim responded

To Regal Honda

March 22, 2021

This was a service to install sway bar bushings on my CRV. The technician advised my service advisor, Rob Young, that the incorrect parts had came in, and they would have to re-order them. Rob was great More

by MBYBEE1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Regal Honda responded

Thank you for your patience and we look forward to a quick and accurate installation when the parts come in for your vehicle!

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