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Regal Honda - Service Center

Lakeland, FL

4.4
2,626 Reviews

2,626 Reviews of Regal Honda - Service Center

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March 19, 2021

Great service. The express service got me in and out fast, but very thorough with my car, suggesting future service. Many thanks to Adam and the team! More

by DCHRIS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 19, 2021 -

Regal Honda responded

Thanks for choosing Regal!

March 19, 2021

I have only good things to say about the customer service at Regal! Levi in the Service Dept. was so helpful in getting my transmission issue taken care of quickly. More

by marilynd721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
Mar 22, 2021 -

Regal Honda responded

Thank you!

Mar 22, 2021 -

marilynd721 responded

Another pleasant experience with Regal today. The repair was done within the estimated time frame and they even noticed that my tire pressure light had come on, and tires were aired up before returning the car to me. Great service again!

March 19, 2021

Fast efficient friendly on-time service. Brought car in for 15000 routine service and was on my way 45 minutes later. Adam took good care of me. More

by JFMANKOPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 19, 2021 -

Regal Honda responded

Thank you!

March 19, 2021

Ray Taylor took very good care of me and my CR-V. He was very helpful in sorting my coupons to give me the best value. Thank you Ray Taylor. More

by JBUGAART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Regal Honda responded

Thanks for choosing Regal!

March 19, 2021

The dealership saw me the next day at the service department and provided excellent service. They were kind and informative. They made sure the vehicle returned clean. More

by kmarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Regal Honda responded

Happy to have you back on the road!

March 18, 2021

Went to dealership where I bought my ridgeline for my first oil change and for a noise as I turn my wheel at low speed. They are ordering parts to repair the noise in my steering. More

by BarryM
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
Mar 22, 2021 -

Regal Honda responded

Barry, hoping your new Ridgeline won't have any more issues. If it does, we are here to help

March 18, 2021

it took too long to install two tires inasmuch as I had a reservation. Cashier was not very courteous and she was not real busy. More

by RMASDEN
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Mar 22, 2021 -

Regal Honda responded

Thank you for your feedback, we will address these issues with our staff.

March 17, 2021

Levi was very nice and efficient. He made things very easy for me. The service team got the work done quickly and the waiting area was comfortable More

by STWEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Mar 22, 2021 -

Regal Honda responded

Thank you!

March 17, 2021

Alex was very friendly, helpful and professional. I actually went to the GM side, but they drove my car to the service department next door and took care of my car right away. Another person gave me a More

by Peggy Lewellen Rogerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosaro
Mar 17, 2021 -

Regal Honda responded

Thank Peggy for choosing Regal for your vehicle's service/maintenance needs!

March 16, 2021

Great service, friendly professional staff. That’s why I drive 2 hours for my car to be serviced. I trust Regal. My contact person,Tony Montano was great! Thanks Regal! More

by balwood01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony montano
Mar 17, 2021 -

Regal Honda responded

We love your loyalty to Regal!

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