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Regal Honda - Service Center

Lakeland, FL

4.4
2,483 Reviews

2,483 Reviews of Regal Honda - Service Center

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January 09, 2021

The dealership really takes good care of their customers. Their service dept is really great. I am very pleased with the way they treat their customers. 5 ***** More

by JB79J9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Regal Honda responded

Thank you for the 5-stars!

January 07, 2021

Love having my car serviced at Regal Honda! Staff are friendly and take great care of me and my car. They're absolutely the best! More

by rhythmtrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 07, 2021 -

Regal Honda responded

Thank you for the awesome rating and review! We appreciate you choosing Regal for your service/maintenance needs!

January 06, 2021

Allie was amazing , made me love my new 2021 Honda Civic sedan sport . She was a great help ! Thank you Allie. She was also very helpful More

by MOMODYTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie clee
Jan 07, 2021 -

Regal Honda responded

Congratulations on your new Honda Civic!

January 06, 2021

Regal Honda is the best. Service is outstanding. They have sold us all our cars for almost 18 years. Would not go anywhere else for a car or service! More

by GRAMMYSMITH2007
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 07, 2021 -

Regal Honda responded

Thank you for your continued loyalty to Regal!

January 06, 2021

No complaints Chrissy did a great job for us, as did the service department. Will ask for Chrissy in the future. Work was done promptly. More

by LR51347
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Regal Honda responded

Thank you for the feedback on your recent visit to our service department! We agree that Chrissy does a great job with her customers!

January 05, 2021

Very unethical company. They overcharged my wife I’m having a hard time getting them to do the right thing. Kyle does not have good customer service skills. More

by Eccles15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
January 05, 2021

They have to stop marking up repair cost by 100% - 120% when we already pay over the fair price of the cars here. I think their should be better upfront cost. Why can’t US car companies have the same stand More

by Mrgotc23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Jan 07, 2021 -

Regal Honda responded

Thank you for taking the time to leave us feedback! You make some great points that will be passed along to management for their review. We are always looking for ways to improve our customers' buying and service experience.

January 02, 2021

Regal Honda always makes my purchase And service so easy Regal Honda always makes my purchase And service so easy and completely relaxing, I have purchased more then 4 cars from them and every time have More

by CKS222002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Mendez
Jan 05, 2021 -

Regal Honda responded

4 cars!! Thank you for choosing Regal, we appreciate you!

January 01, 2021

Please with service, But my name should have been 1st on the purchase contact & husband name 2nd But the Finance officer did not listen Please contact me for Service Clare Short scrappyclare1@tampabay More

by scrappyclare1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Jan 05, 2021 -

Regal Honda responded

Thank you Clare for reaching out to us! I'll be contacting you shortly regarding service. Thank you! Kelli Woodside

January 01, 2021

Very helpful and efficient. Kept me updated during my wait and were able to solve the issue at hand in a timely manner. Great place More

by KGB0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 05, 2021 -

Regal Honda responded

awesome news! Thanks

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