Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,483 Reviews

2,483 Reviews of Regal Honda - Service Center

Sort by
December 29, 2020

Despite the last minute rush before closing for Christmas and the towing company not getting my car there until the afternoon, Jessica made sure it was fixed before the end of the day, even though the wheel More

by Senior citizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Dec 30, 2020 -

Regal Honda responded

Thank you for the feedback! We love hearing from our satisfied customers!

December 29, 2020

Every one I came in contact with in the service department was very helpful and courteous. Work was done within the time that was estimated More

by Lylekreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Dec 30, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback on your recent visit to our service department!

December 24, 2020

I enjoy bringing my car for servicing at regal. Ms. Chrissy very nice and helpful! They get the job done and I am so grateful! More

by jakayla.glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Regal Honda responded

Thank you Jakayla! We love Chrissy and think she is great too!

December 24, 2020

The person who did my Eco Block Did a great job as usual. Spotless inside and out. What else is there to say merry Christmas More

by Dave2514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Dec 28, 2020 -

Regal Honda responded

Thank you Dave! We love hearing about the great job that our detail department is doing!

December 24, 2020

Without question one of the best service departments I have worked with. Easy to schedule, friendliness and knowledge of the service staff, pricing that's right, and quickness of service. More

by AGREEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 28, 2020 -

Regal Honda responded

Thank you for the awesome review and the 5-stars! We look forward to working with you again on any future maintenance/service needs that you may have!

December 24, 2020

Needing more experienced personal who care for other's belongings... There should have been offered something other then just a rental car on my account. More

by svullc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam. (Service Department)
December 23, 2020

The service was good. The only issue I had was it took a long time with my car & I had to call to ask what was going on. More

by XAVIERGOLD97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 28, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback on your recent visit to our service department. We apologize for any frustration that you may have experienced. Regal takes pride in making sure that the job is done correctly and that the customer leaves satisfied with the service they were given.

December 23, 2020

My car was taken in before my appointment time. Check in was easy. I was told several hours and the car was done before that. I am extremely happy with the service More

by REH0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 28, 2020 -

Regal Honda responded

We love hearing from our satisfied customers and we look forward to working with you again on any future service/maintenance needs that you may have!

December 23, 2020

Had our Honda service customer service were excellent. They rushed to try to get my vehicle out sooner to save me a trip and I appreciate it thank you. The service person I worked with was Jessica she’s n More

by BLREGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 28, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how your recent visit to our service department went!

December 23, 2020

Angelo is a superstar! He met every need and was courteous, and went out of his way several times for me! Give him a raise he understands customer service! More

by T2isme2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Dec 28, 2020 -

Regal Honda responded

Thank you for taking the time to let us know what a great job Angelo did taking care of you! We agree, he is a superstar!

...
177
...