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Regal Honda - Service Center

Lakeland, FL

4.4
2,626 Reviews

2,626 Reviews of Regal Honda - Service Center

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February 18, 2021

Great Experience! Everyone at the dealership was very helpful answering all my questions and servicing my Honda. Service was quick and fast with J Sinnerard. More

by nfgllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Sinnerard, Angelo Mendez
Feb 18, 2021 -

Regal Honda responded

Thanks

February 18, 2021

Tony talked to me about my vehicle what to do and what not to do with my HRV. This is the best place to take my vehicle. These people are very well educated and seem to know alot about vehicles. I will be More

by Shields, Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony needs to be a Manager.
Feb 19, 2021 -

Regal Honda responded

Thank you Sheila- we appreciate you!

February 18, 2021

Kyle was my service advisor today and he got me in and out quickly without an appointment. Great Service always. I also had a maintenance contract issue and Mike Greenhow handled it on the spot. You ha More

by APENNYPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Feb 18, 2021 -

Regal Honda responded

Thank you for taking the time to leave us feedback regarding your recent visit to our service department!

February 18, 2021

Excellent customer service and great work.Highly Excellent customer service and great work. Highly recommend them for service and customer satisfaction. Chrissy is on top of everything when I come More

by DKMERACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Regal Honda responded

Thank you for the wonderful review and rating!

February 18, 2021

Chrissy was great. Warm and friendly, professional and knowledgable. I have dealt with her before and she has always exhibited those qualities. I always seek her out when I go in for service. More

by ARMANDOROD
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Regal Honda responded

Thank you Armando for the wonderful feedback!

February 17, 2021

Our Service advisor Mr Ray Taylor was really approachable and friendly. He gave us good customer service.We will definitely going back again for our next service. More

by Cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Regal Honda responded

Thanks Cristina, see you next time!

February 17, 2021

Great experience! Rob got me in on time and called me when it was ready. On the call he explained what they did and how it helped. Awesome service. More

by marshalljohn60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Regal Honda responded

Thank you!

February 17, 2021

The customer service technicians at Regal are very friendly and helpful. The service manager Kyle is less than impressive on all accounts of customer service and helpfulness. Our suv has been in the s More

by kcaudill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Aviso, Matt Bell, Kyle Cook, Angelo Mendez
Feb 22, 2021 -

Regal Honda responded

Thank you for your feedback. Please contact Customer Service Manager, Alaina Southern at 863-333-4633. There are several different options for coverage when purchasing the packages and she would be happy to explain your protection plan to you.

February 17, 2021

The dealership is clean, stocked with amenities, but the people make the difference! From the personal service from MY advisor, to the cashier closing out my bill, the service is exceptional! More

by LBLAND9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Regal Honda responded

That's fantastic to hear! Thank you

February 17, 2021

Arrived at dealership without an appointment for first time service on new 2020 CRV. John Sinnehard was my service advisor, he was professional and my service was performed without issue. Good Job everyon More

by glfljf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sinnehard
Feb 18, 2021 -

Regal Honda responded

Glad to hear it!

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