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2,565 Reviews of Regal Honda - Service Center
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January 11, 2021
The only complaint I have about the experience was the fact I went in the express service line and was told to go to service line. Instead of tech checking me in, he sent me, and car to other line to be c fact I went in the express service line and was told to go to service line. Instead of tech checking me in, he sent me, and car to other line to be checked in. With no one in line at either location. Not a big deal, but was unnecessary. More
by TSMOTHERS1
Verified CustomerEmployees Worked With
January 09, 2021
The dealership really takes good care of their customers. Their service dept is really great. I am very pleased with the way they treat their customers. 5 ***** Their service dept is really great. I am very pleased with the way they treat their customers. 5 ***** More
by JB79J9
January 09, 2021
*UPDATE* David V. reached out and made everything right. Good customer service. Won't be returning to this dealership for anything. Called on Monday scheduled an oil change and to fix a recall issue for Good customer service. Won't be returning to this dealership for anything. Called on Monday scheduled an oil change and to fix a recall issue for Saturday. When I showed up on Saturday Dustin acted like he had no idea what needed to be done (why even call to schedule?) and said they didn't have the time to fix the recall (not my problem). Over 2 hours later (with no update) they finished the oil change leaving grease marks on the inside but didn't even bother to wash the car (complimentary). I could've gone to Jiffy Lube for a 30 minute oil change. Like I said we won't be returning to this dealership for purchase or service. More
by sclark0523
Employees Worked With
Dustin Brown
January 06, 2021
Regal Honda is the best. Service is outstanding. They have sold us all our cars for almost 18 years. Would not go anywhere else for a car or service! have sold us all our cars for almost 18 years. Would not go anywhere else for a car or service! More
by GRAMMYSMITH2007
Employees Worked With
Kyle Cook
January 06, 2021
No complaints Chrissy did a great job for us, as did the service department. Will ask for Chrissy in the future. Work was done promptly. service department. Will ask for Chrissy in the future. Work was done promptly. More
by LR51347
Employees Worked With
January 05, 2021
Very unethical company. They overcharged my wife I’m having a hard time getting them to do the right thing. Kyle does not have good customer service skills. having a hard time getting them to do the right thing. Kyle does not have good customer service skills. More
by Eccles15
January 05, 2021
They have to stop marking up repair cost by 100% - 120% when we already pay over the fair price of the cars here. I think their should be better upfront cost. Why can’t US car companies have the same stand when we already pay over the fair price of the cars here. I think their should be better upfront cost. Why can’t US car companies have the same standards as Japan where consumers get a full custom experience with building the car. And making us more loyal the product. More
by Mrgotc23
Employees Worked With
Dustin Brown
January 02, 2021
Regal Honda always makes my purchase And service so easy Regal Honda always makes my purchase And service so easy and completely relaxing, I have purchased more then 4 cars from them and every time have Regal Honda always makes my purchase And service so easy and completely relaxing, I have purchased more then 4 cars from them and every time have Mad it a pleasure. More
by CKS222002
