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2,626 Reviews of Regal Honda - Service Center
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January 21, 2021
Service advisers are supposed to advise customers. They know car repairs more than customers. When customer comes to door with a check engine light on, the first response should be to find out about cause know car repairs more than customers. When customer comes to door with a check engine light on, the first response should be to find out about cause before spending any money. Professional people always go one step far than customer. Lt wasn’t a good experience. I requested check engine light with coupon and if needed reprogram computer. They went backwards. Reprogrammed computer, blame next day on after market part and car is same with check engine light. Same code from day one. I have a scanner and I see it from day one. More
by MPETE1155
Verified CustomerEmployees Worked With
January 21, 2021
The reason for the 3 star review is because I had to get my auto insurance adjuster involved to assess the wire damage to the rear view camera. I was not given complete information to make a repair decision my auto insurance adjuster involved to assess the wire damage to the rear view camera. I was not given complete information to make a repair decision. The complete $1,900 harness repair was not necessary and was still offered without proof of necessity. More
by SUSANB210
Employees Worked With
Jessica Torres
January 21, 2021
Service was quick and easy. I just returned from vacation and my car was dirty. They cleaned my car up and saved me even more time. and my car was dirty. They cleaned my car up and saved me even more time. More
by So644
Employees Worked With
Other Employees :
Kyle Cook, Dustin Brown, Angelo Mendez
January 20, 2021
very pleased very pleased with the service I received very pleased very pleased with the service I received done in a very timely fashion courtesy what's received everyone was very friendly and kind very pleased very pleased with the service I received done in a very timely fashion courtesy what's received everyone was very friendly and kind More
by nana
Employees Worked With
Angelo Mendez
January 20, 2021
This Lakeland, Florida Honda dealership has a very clean and pleasant service waiting area, with their service staff providing timely work on our Honda CRV. and pleasant service waiting area, with their service staff providing timely work on our Honda CRV. More
by Richard B
Employees Worked With
Dustin Brown
January 19, 2021
Quick and efficient service! My advisor was friendly and thorough. I will never take my car back to Brandon Honda for service! Great job all around. thorough. I will never take my car back to Brandon Honda for service! Great job all around. More
by TIFF123
Employees Worked With
Dustin Brown
January 19, 2021
I have had Honda's for about 15 years and always do business with Regal for my oil changes and today we had a rattle and couldn't figure it out. We took it in and within a very short time they knew wh business with Regal for my oil changes and today we had a rattle and couldn't figure it out. We took it in and within a very short time they knew what it was and we are ",on the road again ! More
by shaffww
Employees Worked With
January 19, 2021
I have received nothing less than high quality care when having my vehicles serviced there. The staff is always polite and mindful of my car care needs. having my vehicles serviced there. The staff is always polite and mindful of my car care needs. More
by S. R.
Employees Worked With
Angelo Mendez
