Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,548 Reviews

2,548 Reviews of Regal Honda - Service Center

Sort by
October 29, 2020

It was done professionally, quickly, fairly, on time, courteously, accurately, a fair price, and friendly atmosphere generated by the entire staff at the service center. More

by BLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Regal Honda responded

Thank you for taking the time to leave us such a great review!

October 27, 2020

Kyle Cook is a great advisor and always has a positive attitude. He takes the time with each customer and makes them feel at home More

by D. Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Oct 27, 2020 -

Regal Honda responded

Thanks, we couldn't agree more!

October 27, 2020

Ray went over everything and he was hilarious. I will definitely be back soon for my next car service and to complete some of the recommendations he had. More

by DEEHARRIS443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Regal Honda responded

Thank you Dee! We agree Ray is a funny guy :)

October 27, 2020

Adam was an excellent service advisor! Friendly and professional, he kept me informed of the progress of my service and made recommendations for future services. A great experience! More

by Hmmmelis5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 02, 2020 -

Regal Honda responded

Thank you for the awesome review!

October 27, 2020

Only thing I didn’t understand was I asked for the inside to be vacuumed and they didn’t I pay for that service so More

by sinders1997
Customer Service
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Dec 17, 2020 -

Regal Honda responded

The complimentary Vacuum is no longer in place, to help get our customers back on the road quicker!

October 27, 2020

Great service and very friendly. Prompt service and kept me updated through the morning. Car was washed when I picked it up and everyone was wonderful l More

by pamelas65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Nov 02, 2020 -

Regal Honda responded

Thank you Pamela for the great review!

October 26, 2020

I appreciate the timely service and the communication of your staff to me the car owner. I also appreciate the ride to my work site while my car was worked on and the ride back so that I could get back in m More

by gregjames
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave, Kyle Cook
Nov 02, 2020 -

Regal Honda responded

Thank you for the review!

October 26, 2020

Went to get an oil change and charged $55 for a 2013 Honda Accord. It said $30 on the estimate I signed. Not returning. Dusty was supposed to be my service advisor and he wasn’t available? More

by SADAMSON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Rob was very personable professional and informative. Miss Susie the transportation lady was very pleasant I enjoyed the ride. That’s all I have to say. More

by PAGEDJ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Regal Honda responded

Thank you for the review!

October 23, 2020

I was explained to about what was going on with my car and how long itd take & how my vehicle was doing. Rob was extremely nice and id definitely choose him again. 10 out of 10 More

by C94CLARK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Regal Honda responded

Thank you!

...
194
...