Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,548 Reviews

2,548 Reviews of Regal Honda - Service Center

Sort by
October 22, 2020

Chrissy always takes good care of me every time I go for service. She’s always so sweet & knowledgeable of whatever I need from Regal! More

by BASKETPERCEPTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Regal Honda responded

Thank you! We agree, Chrissy always does a great job for her customers!

October 21, 2020

Ray Taylor is great when I bring my car in for service. He go over what I want done and then suggest what else I may need done and keeps me informed when my car will be done since I am waiting in your wait More

by MPATTLEY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Regal Honda responded

Thank you! We agree Ray is great!

October 21, 2020

As always Regal Honda took good care of me. Kyle Cook is fantastic. He is always well informed and helpful. Happy customer for 14 years. If Kyle is unavailable I can always depend on Ray Taylor to step i More

by GRAMMYSMITH2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Oct 23, 2020 -

Regal Honda responded

Thank you for the wonderful review! We agree Kyle and Ray make a great team at taking care of their customers!

October 21, 2020

Awesome service...so organized and friendly! I was in and out so quickly and I love their standards for quality and customer service. I didn't feel like a "number". Thank you Dustin! More

by CAMCO2548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown
Oct 23, 2020 -

Regal Honda responded

Thank you for the review!

October 21, 2020

I always bring my car to your dealership for repairs. I always trust Chrissy to make sure my 06 Honda is well serviced. I will continue to bring me card to your dealership because of the trust I have with More

by Sally55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Regal Honda responded

Thank you for the review! We love your loyalty to Regal and to Chrissy!

October 20, 2020

The visit was as I would expect. I appreciate the COVID protocols for cleaning the car, however the waiting room was a little too busy for me. More

by lbwidrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Oct 23, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback!

October 20, 2020

Didn’t know oil changes went up & I wasn’t told about the price neither about the $20 off coupon that I coulda got offline More

by johnq1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown
Oct 23, 2020 -

Regal Honda responded

John, We apologize for the inconvenience - we stay competitively priced but always offer coupons on our websites and social media!

October 19, 2020

Chrissy is top notch! Believe she’s due a raise. Have had her help for many years now and is truly a pleasure dealing with her. More

by JCDUNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Regal Honda responded

Thank you! We agree Chrissy is top notch!

October 17, 2020

The Service Department was ready for my car at my scheduled appointment time and finished within the timeline I was given. The work done was explained. I really liked that the employees were wearin More

by DIANEWILLIS1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Oct 20, 2020 -

Regal Honda responded

Thank you Diane!

October 17, 2020

Broke things in my car that were fine before and they didn’t even fix what I paid for. Every time I spoke to them they changed the story. I was told my compressor would be replaced and then on the paperw More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Doug.
...
195
...