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Regal Honda - Service Center

Lakeland, FL

4.4
2,548 Reviews

2,548 Reviews of Regal Honda - Service Center

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October 16, 2020

My bumper has been taken apart to replace headlight assembly and not put together correctly and not it seems it’s about to fall off. More

by ANGEL.ARCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Woodard, Angelo Mendez
October 15, 2020

I have been leasing vehicles from Regal since 2006. I leased the last two from ( DONE DEAL DAVE ) He is very professional and does not use the hard sell technique. Trust him, I do!!! More

by voodoo07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz, Cris Aviso
Oct 20, 2020 -

Regal Honda responded

Thank you for the review!

October 15, 2020

I trust Chrissy and she does an outstanding job! I do not enjoy working with car dealers but I am comfortable with Chrissy! She seems honest, caring, and does a great job with my car! More

by FLOERSKINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Regal Honda responded

Thank you Flora! We agree Chrissy does a great job!

October 14, 2020

Nice people, good customer service. Would definitely buy another Honda from this dealership. The used car department Shane and James were wonderful, kind and knowledgeable. More

by TAJ0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Used car department
Oct 20, 2020 -

Regal Honda responded

Thank you for taking the time to leave us a review!

October 14, 2020

Always wonderful, quality and fast service when I get my maintenance done there! I love how they give my car the inspection report of what is recommended to be done too but never push about it! More

by Bethann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Oct 20, 2020 -

Regal Honda responded

We appreciate you taking the time to leave us a review and we look forward to working with you again on any future service/sales needs that you may have!

October 14, 2020

Chrissy always takes very good care of me and she is a genuinely nice person. Her customer service skills are excellent! The service department always does a great job on my car. Ray Taylor has helped me More

by ANGELICALIMONTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Regal Honda responded

Thank you for taking the time to leave us a review! We appreciate your business and agree that Chrissy and Ray are great!

October 14, 2020

Easy to schedule the appointment and very responsive when I arrived. The staff was very friendly and courteous. The length of time serving the car was speedy. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Regal Honda responded

Thank you Pat!

October 13, 2020

Great service. Only trust Regal with my Honda. I feel that Ray is there to ensure that my car gets the best service and all its needs are taken care. Because he knows that I really like my Element More

by TSCHIDAKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray.
Oct 20, 2020 -

Regal Honda responded

Thank you for the review! We love Ray as well and agree that he does a great job of taking care of his customers' vehicles!

October 13, 2020

Go see Chrissy she is honest and the BEST. She represents Honda pride. She is down to earth and cares about her customers. Chrissy is a valued employee! More

by BBALDWIN131933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Regal Honda responded

Thank you for the review! We agree Chrissy is the best!

October 12, 2020

Fast and efficient service. Friendly staffs and gives excellent assistance. Waiting area is clean and well maintained. Would come back for future maintenance and service. More

by RWHINN42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrass , Kyle Cook
Oct 12, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback on your recent visit to our service department!

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