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Regal Honda - Service Center

Lakeland, FL

4.4
2,546 Reviews

2,546 Reviews of Regal Honda - Service Center

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September 28, 2020

Missing a tire sensor from wheel that was mentioned to salesman on previous visit for service. I thought he was going to make a note of it but he was busy when I mentioned it and forgot it. I thought it w More

by john Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Sep 29, 2020 -

Regal Honda responded

Thank you for sharing feedback on your recent visit to our service department! Feel free to call me at (863)577-3205 and I will be glad to schedule you an appointment to get the tire sensor replaced. Kelli Woodside

September 26, 2020

Kyle Cook offers the best in what you want in a service adviser - professional, understanding, and knowledgeable. Every experience we've had with Kyle has exceeded our expectations. More

by BAWGA
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Sep 29, 2020 -

Regal Honda responded

Thank you for the wonderful feedback regarding your recent service visit with Kyle!

September 26, 2020

Very nice facility. Skill and friendly staffs everyone is polite and help full nature. Very nice service staffs Very good charges for service. Sitting area is nice and clean free water and coffee More

by irbhakta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Regal Honda responded

Thank you for the wonderful comments!

September 25, 2020

Ray Taylor is an awesome service consultant for your business. No complaints at all as always. Glad I purchased a Honda! Great customer service for sure! More

by PEGHARM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Regal Honda responded

Thank you for the feedback! We agree Ray is an awesome service advisor!

September 25, 2020

Always given quality work. Regal has friendly service. Rob has been my service advisor since 2000. He is always professional and helped me with any information that I needed to learn. More

by JERANDJOY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Regal Honda responded

Thank you for your comments as well as your continued loyalty to Regal!

September 24, 2020

Friendly, Knowledgeable, Efficient staff that will get you back on the road as quickly as possible. I drive past a Honda dealership much closer to my home to go to Regal Honda because of how I am treated More

by brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Regal Honda responded

Thank you for your continued loyalty to Regal, Brandi! We appreciate your business and your kind comments!

September 24, 2020

I purchase all of my new cars here, because Mr.Ray Taylor gives me superb service.He demonstrates very professional character traits in addressing my car service needs at all times.He is also very courteous, More

by HONDA_VALICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Regal Honda responded

Thank you for letting us know what a great job Ray is doing as your service advisor!

September 24, 2020

did an excellent job on Ecoblock , including the upholstery. It took a bit long, about 6 hours, but the lady who drove me home and picked me up, Susie, was very nice and a good driver More

by SANDY.MOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 29, 2020 -

Regal Honda responded

Thank you Sandy!

September 22, 2020

Chrissy is my favor very nice friendly she's Experian when I am there I always look for her and recommend to all my friends More

by YOUNG1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Regal Honda responded

Thank you for the feedback regarding your service advisor Chrissy. We agree that she is pretty special!

September 22, 2020

Kyle was great, when i called and explained issue he was extremely helpful and courteous , he was correct on assessment of issue. Thank you, Barb miller More

by BAM5BOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Sep 22, 2020 -

Regal Honda responded

Thank you Barb!

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