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Regal Honda - Service Center

Lakeland, FL

4.4
2,485 Reviews

2,485 Reviews of Regal Honda - Service Center

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July 05, 2020

I bring my car to Regal for everything. I trust the dealership and my service manager, Ray Taylor. I know my car will run great when I leave the Regal dealership! More

by SC3752
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service/maintenance needs!

July 02, 2020

Top Drawer My family has purchased four Honda Odysseys from Regal. Two have been the Touring model (new ones) and two have been regular vans. All four have pro More

by ENDYWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Jul 02, 2020 -

Regal Honda responded

Thank you for the positive feedback!

July 02, 2020

Required Service Kyle is the reason I brought my CRV to Regal and he is the reason I will continue to bring my CRV to Regal for service. Keep Kyle and you will keep m More

by SEITZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jul 02, 2020 -

Regal Honda responded

We love Kyle and are so glad he is such a vital part of the Regal team! Thank you for your business as well as the kind comments!

July 02, 2020

I have always, in the past been very happy with this dealership. I have TWICE left messages ~ one for the service manager and then one for the dealership manager. Neither one of them returned my calls. More

by bas4095
Recommend Dealer
No
Employees Worked With
John Gravel
July 02, 2020

Fast, efficient, friendly, unscheduled service but still received prompt attention. Very pleased with everything at Regal Honda. Always good things to say to my friends regarding the service department. More

by PATKULLMAN
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrass
Jul 09, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

July 02, 2020

Service managers very helpful and polite. Wait time was minimal. Work completed to our satisfaction. I would highly recommend Regal Automotive to anyone looking to have vehicle repaired. More

by DEDDA1220
Recommend Dealer
Yes
Employees Worked With
Rob and Ray
Jul 09, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

July 01, 2020

I really had the worst experience of my life at this location and my issue is still not fixed almost a month later no one has reached back out to me in regards to anything and it’s truly sad because I s More

by commerce2008
Recommend Dealer
No
Employees Worked With
Ray Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Cheshire, Dustin Brown, Steve Donegan
July 01, 2020

Everything went great. Only little thing was Service forgot to reset my oil status indicator so I had to come back & ask them to reset it (was on 20% vs 100%). More

by KATHY
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Regal Honda responded

Thank you for taking the time to leave us constructive feedback!

June 30, 2020

Rob was a great service advisor. He worked me in and fixed the problem. He was very pleasant to work with. I will be back. More

by TAMERAC1
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

June 30, 2020

My car needed break work I always bring in my 06 Honda Accord to Regal Honda. My service representative is Chrissy Hartman. She is always so helpful when I come by to get my More

by Sally55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Regal Honda responded

We agree Chrissy always goes above and beyond to take care of her customers!

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