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Regal Honda - Service Center

Lakeland, FL

4.4
2,546 Reviews

2,546 Reviews of Regal Honda - Service Center

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September 04, 2020

5 star service from my service advisor Kyle. Went above and beyond to help us get repairs before the holiday weekend so my family was traveling on safe brakes and tires More

by JW.SUBMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Sep 10, 2020 -

Regal Honda responded

We love Kyle and agree that he does a great job! Thank you for taking the time to let us know how your recent visit with the service department went!

September 04, 2020

The service is very quick, I always like the way Chrissy Hartman works, very nice person! Also its a clean place to go and wait inside while you are waiting for your car service. More

by CCPADILLA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Regal Honda responded

Thank you for the comments! We agree, Chrissy is a great service advisor!

September 04, 2020

Regal Honda is great for service. I work with Ray in the service department but you can ask any of the other staff questions & they will help. Always friendly. More

by SUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Regal Honda responded

Thank you Susan!

September 04, 2020

I am super satisfied with my relationship with regal. Thank you for you’re excellent work and I will come again forever and ever. Thanks 😊 More

by Jimmy John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown
Sep 10, 2020 -

Regal Honda responded

Thank you Jimmy John! We look forward to working with you again in the future!

September 04, 2020

Just had my car in dealership for my six month eco wax. They did a great job as usual . Wish there was a way to tip the guys that did it. I have never had my car inside and out cleaned this good More

by michaelschroeder36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 10, 2020 -

Regal Honda responded

Thank you Michael for the awesome feedback!

September 04, 2020

We always receive good service at Regal. We are received well and the cashiers are always friendly and check us out quickly. I appreciate the fact that our car is always cleaned after the service is complet More

by USFPAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

September 02, 2020

Clean friendly helpful knowledge willing to help making sure you know where everything is they let you know where the coffee and water is GREAT SERVICE More

by lovemygb05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vanella, Cris Aviso, Sonny Glover, Pedro Jenner, Kyle Cook, Dustin Brown
Sep 02, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

September 01, 2020

As always customer service is outstanding. Ray is a rockstar. Check in and out process is friendly and simple. My only negative part of the process is I feel the pricing is a bit inflated but to be e More

by MARKNATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Regal Honda responded

Thank you for the valued feedback! We appreciate you choosing Regal for you service/repair needs!

August 30, 2020

Ray is awesome!! He is friendly and outgoing. I will ask for him anytime I need service. The person who did my Eco reapply left the windows streaky. More

by CMLEWIS121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Regal Honda responded

Thank you for the wonderful feedback! Whenever you are in the area please feel free to bring the vehicle back in and our detail department will take care of the streaks for you.

August 28, 2020

Having the oil changed, tires rotated and maintenance check. It was done quickly which was appreciated. We drive an hour to have a Regal perform service. More

by yellowjacketsm72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Sep 02, 2020 -

Regal Honda responded

Thank you for the awesome feedback! We appreciate your loyalty to Regal service!

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