2,467 Reviews of Regal Honda - Service Center
If I could give less than one star I would. From the time I’ve purchased my new Honda to my last scheduled maintenance appointment this dealership has been nothing but one disappointment after another. I’ve purchased my new Honda to my last scheduled maintenance appointment this dealership has been nothing but one disappointment after another. More
Great Service Ray and his team always do an amazing job of taking care of my auto service needs. They are a very professional staff and give you a good estimate Ray and his team always do an amazing job of taking care of my auto service needs. They are a very professional staff and give you a good estimate before they do any work. More
I can buy a car any where I come to Regal for Service Good people they always are helpful and friendly.always ready when they say it would be ready everyone has been well trained and the ground s and buil Good people they always are helpful and friendly.always ready when they say it would be ready everyone has been well trained and the ground s and building s are always clean More
Excellent service. In less that a hour I was out of there. Thank you for the awesome service. See u on my next oil change. there. Thank you for the awesome service. See u on my next oil change. More
April Honda service Regal Honda has always given excellent service and they did not disappoint this time. They were fast, efficient, and fit me in at the last minute to Regal Honda has always given excellent service and they did not disappoint this time. They were fast, efficient, and fit me in at the last minute to service my Honda. More
Awesome service!!!! Everything was done in a timely matter. Love my Honda Civic sport our salesman Steve and the finance people work with us to get us a new car. matter. Love my Honda Civic sport our salesman Steve and the finance people work with us to get us a new car. More
Great customer service, keep up the good work next time need a appointment I go to the great customer service Chrissy Hartman, from your customer Antrell Clayton. Thank you need a appointment I go to the great customer service Chrissy Hartman, from your customer Antrell Clayton. Thank you More
They caused another issue with my vehicle, instead of the recall. They started @100% from the scheduling department to the service dept. to the operators and Enterprise, they were a dream to work with. But f recall. They started @100% from the scheduling department to the service dept. to the operators and Enterprise, they were a dream to work with. But for the lack of communication and ownership of their mistakes, causing me to have a rental for almost 3 days.. that's why the 3 stars. Otherwise it would've been 5 stars up to the first day. My tech was Dustin. More
Service I would have rather the pricing for the filters be more inline with places like Tire Kingdom/Walmart/Good year. They are not doing anything any differ I would have rather the pricing for the filters be more inline with places like Tire Kingdom/Walmart/Good year. They are not doing anything any different then those mentioned. If dealerships would align their pricing a bit more, they may find that people would be easier on the wallet while there getting other services. Nothing wrong with the service I got, just would rather see better pricing. (Ex. Regal $100 for swapping out my engine and HVAC filters, in total 8 minutes for me to change out so I am sure not as long for them. Goodyear same 2 filters was $60, Walmart was $55, Tire Kingdom was $65. I compared the filters that they are using and Walmart's filter was Purolator OEM equivalent, Goodyear was Goodyear OEM equivalent, TK- was Fram OEM equivalent and if I purchased the HONDA filters online through AMAZON the pair would have been $44 which one of sellers is a Honda dealership. If the current shop rate is $120 an hour NOT CONFIRMED then that is $2 per minute, which mean if given 10 minutes to swap out both filters (remember they do this all day) that would be $20. $44 for the filters off of Amazon pricing and $20 for the labor would put me at a sweet $64 plus taxes and fees. Now I do understand that dealerships goes by a shop rate book that says how much time it allows for any type of work for your specific vehicle, but come on.....You can't prove to me that if someone is selling the HONDA brand filters for $44 and making a profit that the dealership can't do the same. The above scenario had the pricing been lower more like $68-$70, I would have added a tire rotation on top of it which would have been more money for the dealership. I am all about getting my vehicle serviced at the dealership just for piece of mind, but you are leaving available work and money out there because people don't want to spend money at the dealership when you have places like Goodyear/TK/Walmart that can do the same job for far less and they are making profits also. Just trying to help out. Regal has always been good to me on the purchases of the many vehicle I have gotten from that dealership. I will still recommend the dealership to all of me friends and family More
Regal went above and beyond to help me undo the financial nightmare Lakeland Hyundia put me in. After 3 years my car was worth $10,000 less then the amount owed. nightmare Lakeland Hyundia put me in. After 3 years my car was worth $10,000 less then the amount owed. More